Director of Supply Chain & LogisticsWhite Plains Hospital Job Description
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Title:
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Director of Supply Chain & Logistics
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Job Code:
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100383
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Department/Location:
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Receiving
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FLSA Status:
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Exempt
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Reports to:
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Vice President of Facilities
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Position Summary
The Director of Supply Chain and Logistics directs and implements the span of operations associated with supply chain for the purpose of attaining customer satisfaction and the objectives set forth by the Vice President of Facilities at White Plains Hospital. Confirms that the Hospital is provided with consistent, high quality, and cost-effective operations with respect to procurement, inventory, warehouse operations, receiving, and supply distribution functions. Develops, implements, and monitors goals, policies, and procedures. Assists in the preparation of long and short-term goals and objectives for supplies and services requirements in coordination with the Hospital and System Office operational initiatives. Serves as the in-house consultant for operational functions. Develop and provide metrics to all members of the hospital to document performance and effectiveness of the operations associated with supply chain. Carries out all responsibilities in accordance with the organization and Health system core values, applicable policies, procedures, civil laws, and adheres to the Corporate Responsibility Program.
In addition:
- Administers and oversees operational activities associated with annual hospital-wide expenses focused on expense reduction, resulting in savings
- Oversee management of all supply chain management distribution processes.
- Attends meetings as required and participates in committees. Enhances growth through participation in educational programs and in-service meetings.
- Interacts and communicates with co-workers and customers of the department for problem solving and achieving established goals and objectives.
Interacts and communicates with co-workers and customers of the department for problem solving and achieving established goals and objectives.
Essential Functions and Responsibilities Includes the Following:
Manages the operational functions, specifically focused on the following:
- Manages compliance with White Plains Hospital operational processes and initiatives.
- Monitors and reports monthly on operational progress using White Plains Hospital (as well as Montefiore Health System) metrics.
- Provides minimal inventory levels while maintaining maximum scope of product category inclusion focusing on the Main Storeroom, Floor Stock Rooms, and Operating Room. Assures that asset levels are monitored, measured, and reported annually.
- Manages all materials handling processes throughout the hospital, ensuring consistent provision of Nursing, Ancillary department, and all other clinical and non-clinical departments with agreed upon levels of supply inventories and that all products are of acceptable quality.
- Manages operational performance and maintains adherence to established budget guidelines for respective departments.
- Directs support managers and oversees the professional growth and development of all direct reports. Actively manages staff personnel and assures that each is treated with respect and fairness and that each is provided with tools and knowledge to perform their duties.
- Serves as a collaborator of each hospital's Decision Team and/or other committees as required. Assist all customers in obtaining supplier, product, and pricing information.
- Develops and administers capital, salary and non-salary budgets for assigned areas. Maintains account within or below budgets. Monitors work processes and initiates improvement based upon data measures and continuous improvement.
Responsible stewardship of finance and human resources:
- Acts as a supporting resource to finance and operations, for all supply, service, and capital expense related needs.
- Measures and reports operational metrics on departmental levels and participates in benchmarking on a regional and national level.
- Prepares and submits budgets on all supply chain management cost centers in a timely manner and in accordance with instructions from the budget office.
- Operates department operated within budget parameters consistent with volume variances.
- Work to support annual inventory process with our Finance partners.
- Justify budget variances as necessary.
- Uses overtime prudently and monitors as required.
- Monitors and adjusts supply costs, staff mix, and productivity to achieve optimum use of resources.
- Mandatory in-services attended by staff.
Supports quality service through proper organization, staffing, resource utilization and work allocation within the department.
- Proper training and training materials and written policies and procedures are provided to all new associates. Follow up training and education are conducted at least annually.
- Department staffed with qualified associates with appropriate mix of skills to assure quality service standards.
- Work structured to accomplish quality service objectives.
- Tasks delegated to efficiently get the job done while maintaining quality of service.
- Procedures established to monitor processes, tasks, or job activities and responsibilities of subordinates.
- Supplies and equipment for associates to complete their job are provided under the control of the director.
- Patient safety goals are monitored with corrective action implemented when indicated.
- Performance improvement activities are developed to monitor, evaluate and promote improvements in the quality of services provided by the department.
Achieves and maintains professional development and competence in the field of management.
- Core competency in primary area directed/managed is current to maintain a level of expertise to evaluate associates.
- Generally accepted management principles are understood and practiced in a manner that reflects respect.
- Current knowledge of management techniques and their applications in the health care field is maintained using professional and trade journals, newsletters, etc.
- Internally and externally offered educational and training programs successfully completed to serve as a role model in professional development. Active membership in professional association maintained.
Provides effective leadership for Operations staff.
- Creates an environment of teamwork and encourages creativity in a culture of continuous change.
- Meets weekly with staff to stay informed of issues and concerns and ensure goals and objectives are progressing according to plan. Coaches, motivates and provides feedback, guidance and support in both technical and human resources matters.
- Holds monthly staff meetings and participates in the meetings by keeping staff informed of Health System news. Provides a forum for staff to raise issues and concerns. Ensure issues are addressed timely and appropriately.
- Works with operations team to continuously improve and update skills by establishing an annual development plan tailored to each member's specific needs.
- Continuously improves and updates own leadership and professional skills by working with Management to establish an annual development plan.
Maintains a high-performance work environment characterized by quality performance, positive relationships, and a strong team orientation.
- Operational policies and procedures are developed, maintained, and staff education are held.
- Annual operational / supply chain goals and objectives supporting the hospital and health system and objectives are identified, carried out, and communicated.
- Rounding with purpose and objectives are carried out to all internal and external customers to ensure a complete understanding of needs and expectations, and to ensure these needs are met.
- Associates are involved in decision-making whenever possible.
- Open communication of changes or events impacting associates is timely shared.
- Department meetings with associates are held on a regular basis.
- Communications are timely, clear, and accurate.
Retain staff through personal leadership.
- Director carries out and reinforces Health Systems' core values and mission.
- Director models the service excellence behavior standards based on Health Systems' core values.
- Director understands and complies with White Plains and Montefiore Health System standards of conduct regarding quality of care, laws and regulations, human resources, business and ethical practices, confidentiality, and conflicts of interest.
Provides support for career development for associates.
- Career development resources such as Health Systems Education department, information on community colleges and universities, Health Systems sponsored schools and scholarships are discussed ongoing with associates.
- Career paths are researched and when feasible developed in the department for associates.
- Transfers and promotions are encouraged and supported when assisting an associate in career development.
- Staff with leadership potential are identified and work with Management Development to develop necessary skills to prepare them for future opportunities.
Administers the performance management program for all associates.
- Performance plans, job specifications, and essential functions are developed according to performance management program guidelines, reviewed with associate and updated, if needed, on at least an annual basis.
- Performance standards and expectations are clearly communicated with all associates.
- Coaching and feedback of associates are continuous throughout the year.
- Documentation of performance, both positive and negative, is maintained on all associates.
- Progressive counseling, as needed, is used consistently and fairly with all associates.
- Appraisals completed and reviewed in conjunction with the associates by established review dates.
- This associate promotes, exemplifies and supports the White Plains and Montefiore Health System Core Values of Service of the Poor, Reverence, Integrity, Wisdom, Creativity, and Dedication. All work is performed with a direct reflection of the Mission, Vision, and Values of the White Plains Montefiore Health System collaborative.
Education & Experience Requirements
- Bachelor's degree required and Master's degree in business, business administration, health administration, marketing, engineering, or related field preferred.
- Ten (10) years in healthcare supply chain, purchasing, healthcare, or other closely related if baccalaureate or master’s degree. Minimum of 5 years of supervisory experience and computer skills required, supply chain legacy operating system experience preferred.
- Knowledge of The Joint Commission (TJC), Occupation Health and Safety Association (OSHA) and Department of Health guidelines and regulations are extremely important.
- Certification with AHRMM, ISM, APICS, Healthcare Resource Management, CMRP, CPM, or CPIM a plus.
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Core Competencies
- Knowledge of healthcare law, regulatory codes and legal requirements.
- Demonstrates excellent team building skills.
- Strong communication skills (written & verbal).
- Computer proficiency.
- Strong relationship management.
- Conflict negotiation & problem-solving skills.
- Physical/mental demands/requirements & work environment.
- Excellent interpersonal skills are necessary to deal effectively with allied health professionals and vendors.
- Excellent analytical and process improvement skills.
- Familiarity with computers, purchasing, inventory and distribution systems are essential.
Physical/Mental Demands/Requirements & Work Environment
May be exposed to chemicals necessary to perform required tasks. Any hazardous chemicals the employee may be exposed to are listed in the hospital's SDS (Safety Data Sheet) database and may be accessed through the
hospital's Intranet site (Employee Tools/SDS Access). A copy of the SDS database can also be found at the
hospital switchboard, saved on a disc. Limited travel required for local White Plains Montefiore Health System Supply Chain meetings or initiatives.
Primary Population Served
Check appropriate box(s) below:
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Neonatal (birth – 28 days)
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Patients with exceptional communication needs
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Infant (29 days – less than 1 year)
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Patients with developmental delays
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Pediatric (1 – 12 years)
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Patients at end of life
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Adolescent (13 – 17 years)
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Patients under isolation precautions
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Adult (18 – 64 years)
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Patients with cultural needs
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Geriatric (> 65 years)
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All populations
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Bariatric patients with weight related comorbidities
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Non-patient care population
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The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of White Plains Hospital.
Salary Range: $127,446.74 - $191,159.28
Compensation details: 127446.74-191159.28 Yearly Salary
PI448d7812965a-37437-40100401
