Bayaud Works, an AC Disaster Consulting (ACDC) Company, is dedicated to creating opportunity, dignity, and inclusion through work. For more than 50 years, Bayaud has empowered individuals with disabilities and others facing barriers to employment to build self-reliance and fully engage in their communities. Through innovative programs - ranging from inclusive workforce development and janitorial services to mobile laundry units and housing navigation - Bayaud has been a trusted community partner in Denver and beyond.
Now as part of ACDC's national mission to deliver compassionate, full-spectrum emergency management and human services, Bayaud Works continues to expand its impact. Together, we elevate lives, strengthen resilience, and build thriving communities - one job, one opportunity, and one person at a time.
Position Summary:
The Shelter Lead provides on-site leadership and support for shelter attendants and ensures smooth operations of micro-community and emergency shelter facilities. This role acts as the primary shift supervisor, ensuring staff have the resources needed to provide safe, compassionate, and trauma-informed services to shelter residents. The Shelter Lead communicates directly with the Project Manager and upholds compliance with Bayaud's Shelter Standards and reporting requirements.
Job Title: Shelter Attendant Lead
Full Time or Part Time: FT/PT
FLSA Status: Non-Exempt
Temporary/Seasonal/Regular: Temporary/Seasonal
Hourly/Salary: Hourly
Compensation: $25.00
Job Location: Various shelter and micro-community sites throughout Metro Denver
Reports to: Project Manager
Travel Requirements: To various shelters and micro-community sites throughout Metro Denver
Mission of Role/Position Summary:
The Shelter Lead provides on-site leadership and support for shelter attendants and ensures smooth operations of micro-community and emergency shelter facilities. This role acts as the primary shift supervisor, ensuring staff have the resources needed to provide safe, compassionate, and trauma-informed services to shelter residents. The Shelter Lead communicates directly with the Project Manager and upholds compliance with Bayaud's Shelter Standards and reporting requirements.
General Tasks, Duties, and Responsibilities:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Provide leadership and guidance to Shelter Attendants during assigned shifts.
- Communicate regularly with the Project Manager regarding operations, staffing, and safety concerns.
- Observe guest and staff interactions, ensuring respectful, trauma-informed, and equitable practices.
- Provide conflict resolution and de-escalation during guest or staff incidents.
- Conduct unit checks, maintain key distribution, and ensure proper documentation of resident activities.
- Lead welcoming and intake orientation for new residents and assist with discharges.
- Maintain and review daily activity logs, unit notes, and incident reports to ensure accuracy.
- Assign and monitor duties for shelter attendants during each shift.
- Collaborate with service providers, law enforcement, city leadership, and other community partners in a professional manner.
- Ensure facilities are clean, orderly, and prepared for incoming shifts.
- Provide hands-on support with shelter operations, including meal service, guest check-in/out, and cleaning as needed.
- Assist Shelter Attendants with payroll/timekeeping processes in Rippling.
- Host, coach, and train new employees to build a strong, effective team.
- Uphold grievance, security, and emergency procedures in compliance with Bayaud Shelter Standards.
- Other duties as assigned by the Project Manager.
Knowledge, Skills, Abilities:
- Strong leadership and decision-making abilities in fast-paced environments.
- Excellent communication, documentation, and organizational skills.
- Ability to de-escalate conflict and respond calmly in stressful situations.
- Understanding of challenges facing individuals experiencing homelessness, migrants, and vulnerable populations.
- Commitment to equity, inclusion, and trauma-informed care.
- Flexibility to adapt in a fluid and unpredictable work environment.
Supervisory Responsibilities:
- Oversees Shelter Attendants during assigned shifts, providing coaching, direction, and support.
- Ensures staff performance aligns with Bayaud Works policies.
Expected Hours of Work:
Within the schedule- Sunday – Saturday, 24/7 operations (days, evenings, overnights, weekends, holidays)
Physical Demands:
- Regularly required to sit, stand, walk, speak, and hear.
- Frequently required to lift/move up to 50 pounds.
- Must be comfortable working in a shelter environment with exposure to unpredictable conditions and emergencies.
- Reasonable accommodations may be made for individuals with disabilities.
Experience and Education Required:
- High School Diploma or GED required.
- Minimum of 1 year supervisory experience.
Preferred Experience:
- Prior experience in shelter operations, human services, or related field preferred.
Additional Qualifications:
- Must be able to pass a background check for work with vulnerable populations.
EEO Statement
Bayaud Works is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law.
Employment decisions at Bayaud Works are based on business needs, job requirements, and individual qualifications. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
As a proud Second Chance Employer, Bayaud Works actively supports fair hiring practices and welcomes individuals who are rebuilding their lives after involvement with the justice system. We believe in the potential of every person and are committed to providing opportunities that promote stability, growth, and long-term success.
Discrimination or harassment of any kind will not be tolerated. We are dedicated to maintaining a respectful and supportive work environment for all.
The pay range for this role is:25 - 25 USD per hour(Denver, Colorado)
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