Bayaud Works, an AC Disaster Consulting (ACDC) Company, is dedicated to creating opportunity, dignity, and inclusion through work. For more than 50 years, Bayaud has empowered individuals with disabilities and others facing barriers to employment to build self-reliance and fully engage in their communities. Through innovative programs - ranging from inclusive workforce development and janitorial services to mobile laundry units and housing navigation - Bayaud has been a trusted community partner in Denver and beyond.
Now as part of ACDC's national mission to deliver compassionate, full-spectrum emergency management and human services, Bayaud Works continues to expand its impact. Together, we elevate lives, strengthen resilience, and build thriving communities - one job, one opportunity, and one person at a time.
Position Summary:
The Intake Coordinator is the first point of contact for families entering the Tamarac Family Shelter and plays a vital role in welcoming, assessing, and orienting new residents. This position supports smooth entry into shelter services by coordinating documentation, verifying eligibility, and ensuring that guests understand expectations, rights, and available support services.
Job Title: Intake Coordinator
Full Time or Part Time: Full Time
FLSA Status: Non-Exempt
Temporary/Seasonal/Regular: Regular
Hourly/Salary: $24.00 per hour
Job Location: Tamarac Family Non-Congregate Shelter
Reports to: Program Manager
Travel Requirements: N/A
Mission of Role
Bayaud Works provides critical services and expertise in short- and long-term homeless sheltering, non-congregate and congregate emergency sheltering, and workforce support services. Joining Bayaud Works means being part of a team that delivers integrated solutions across emergency management, human services, and innovative community support services.
General Tasks, Duties, and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Conduct intakes and eligibility screenings for incoming residents in alignment with HOST and Bayaud Works standards.
- Complete HMIS entries, intake documentation, and initial assessments promptly and accurately.
- Provide clear orientation to shelter expectations, rules, and services offered.
- Serve as a key liaison between residents, case management, and shelter operations during the intake process.
- Maintain up-to-date records and logs of all new entries, exits, and transitions.
- Ensure guests are introduced to key staff and connected to resources (case managers, medical support, mental health, etc.).
- Assist in identifying immediate needs of guests including housing, safety, language access, or accessibility accommodations.
- Respond to inquiries from guests, community partners, or external agencies regarding shelter availability and referrals.
- Participate in daily briefings, staff meetings, and case conferences.
- Collaborate with Case Managers and Program Staff to ensure a trauma-informed and family-centered intake experience.
- Uphold confidentiality, professionalism, and data privacy in all interactions.
- Other duties as assigned by the Program Manager.
Knowledge, Skills, and Abilities
- Knowledge of intake protocols, emergency housing systems, and trauma-informed practices.
- Strong interpersonal communication skills with the ability to welcome families in crisis.
- Ability to multitask and remain organized in a fast-paced environment.
- Experience working with culturally diverse families and children.
- Strong data entry and documentation skills.
- Commitment to equity, dignity, and inclusivity.
Expected Hours of Work
40 hours per week (some evenings, weekends, and holidays may be required)
Physical Demands
- Must be able to respond calmly to emergency situations and walk guests through the shelter facility.
- Reasonable accommodation may be made for individuals with disabilities.
Work Environment
Bayaud Works is a subsidiary of AC Disaster Consulting. Our Temporary Staffing Service works with Federal, State, City, County, and private employers to provide high-quality staffing and operations support. Bayaud Works was created to provide opportunities for individuals with barriers to employment and has since expanded to include staffing and management for shelter services, safety patrol, janitorial services, transportation, and more.
Experience and Education Required
- High school diploma or equivalent required; associate's degree or equivalent work experience preferred.
- 2 years' experience in homeless services, shelter intake, or client services.
Experience and Education Preferred
- Experience with HMIS or other data systems preferred.
- Bilingual (Spanish/English) preferred.
Additional Qualifications
- Must be able to pass a background check for work with vulnerable populations.
- Valid driver's license preferred.
Benefits
- Medical, Dental, Vision
- Short-Term Disability/ Voluntary Long-Term Disability
- 401(k) Account with Company Match
- Paid-Time Off (PTO): Annual Leave and Sick Leave Accruals
- Paid Parental Leave
- Training and Professional Development Opportunities
- Wellness Benefits/Allowance
- Corporate Computer
- Time off to Volunteer
EEO Statement
Bayaud Works is an equal opportunity employer committed to fostering an inclusive and diverse workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, marital status, protected veteran status, or any other characteristic protected by federal, state, or local law.
Employment decisions at Bayaud Works are based on business needs, job requirements, and individual qualifications. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Please redact or remove information that identifies applicant's age, date of birth, or dates of attendance at (or graduation from) an educational institution from the resume or other application documents prior to submitting the application.
As a proud Second Chance Employer, Bayaud Works actively supports fair hiring practices and welcomes individuals who are rebuilding their lives after involvement with the justice system. We believe in the potential of every person and are committed to providing opportunities that promote stability, growth, and long-term success.
Discrimination or harassment of any kind will not be tolerated. We are dedicated to maintaining a respectful and supportive work environment for all.
The pay range for this role is:24 - 24 USD per hour(Denver, Colorado)
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