Bilingual Spanish skills (reading, writing, and speaking) are required for this role.
Who We Are
Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.
Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®
Position Overview
The Human Resources Generalist supports the daily operations of the Human Resources Department by administering HR programs, policies, and procedures. This role serves as a key resource for team members and leaders, assisting with employee relations, recruitment support, onboarding, compliance, and HR administration. The Human Resources Generalist plays an important role in maintaining a positive workplace culture and ensuring consistent HR practices within a full-service hotel environment.
What You'll Do
Human Resources Administration & Support
- Support daily Human Resources operations and department initiatives.
- Serve as a point of contact for team members regarding HR policies, procedures, and general inquiries.
- Maintain accurate and confidential employee personnel files and records.
- Assist with HR reporting, audits, and documentation.
Employee Relations & Performance Support
- Assist with employee relations matters including coaching, counseling, and investigations.
- Support progressive discipline and performance management processes.
- Promote consistent application of company policies and procedures.
- Help foster a positive, respectful, and inclusive work environment.
Recruitment, Hiring & Onboarding
- Support recruitment efforts including job postings, candidate screening, and interview coordination.
- Assist with onboarding processes, new hire paperwork, and orientation coordination.
- Ensure completion of employment documentation including I-9 verification and background checks.
- Support internal transfers, promotions, and status changes.
Compliance, Policy & HR Systems
- Assist in ensuring compliance with federal, state, and local employment laws and regulations.
- Support administration of company policies, handbook acknowledgements, and training compliance.
- Maintain employee data within HRIS and related systems.
- Track certifications, licenses, and required training completion.
Benefits, Payroll & Leave Support
- Assist team members with basic benefits questions and documentation.
- Support benefits administration, open enrollment, and status changes.
- Coordinate with Payroll to ensure accurate processing of employee changes.
- Assist with leave administration tracking and documentation.
Training & Engagement Support
- Support training coordination and tracking of required programs.
- Assist with employee engagement initiatives, recognition programs, and events.
- Partner with leaders to support communication and culture initiatives.
- Additional Responsibilities
- Maintain HR office organization and supplies.
- Assist with special projects and HR initiatives as assigned.
- Perform other duties as assigned to support hotel operations.
- Maintain reliable and consistent attendance as an essential function of the job.
What You'll Bring
Required Education & Experience
- High School Diploma or equivalent required.
Preferred Education & Experience
- Previous Human Resources or administrative experience preferred.
- Experience in hospitality, service, or high-volume environments preferred.
- Associate's or Bachelor's degree in Human Resources, Business, or related field preferred.
- Experience using HRIS, payroll, or applicant tracking systems preferred.
Required Skills and Abilities
- Strong organizational and administrative skills with attention to detail.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Strong communication and interpersonal skills.
- Ability to manage multiple priorities and meet deadlines.
- Ability to communicate in Spanish preferred.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to work collaboratively with leaders and team members at all levels.
Other Qualifications
- Professional appearance and adherence to grooming standards.
- Ability to work flexible schedules as business needs require.
- Strong commitment to integrity, service, and teamwork.
Zachry Hotels offers an industry leading benefits package for our employees and their families.
- Medical, Dental, Vision and Life Insurance
- 401K, Paid Leave and Bonus Program
- Company-paid short-term and long-term disability insurance
- Employee assistance program
- Tuition Reimbursement
- And many more
We are an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
?Notice to Staffing Agencies
Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.
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