Electronic Billing Specialist
Boone-NC-28607-United States
Position Overview:
The Electronic Billing Specialist is responsible for overseeing the electronic billing process and submitting accurate and timely initial claims to payers in accordance with policy and payer requirements. This role ensures the integrity of the billing workflow and supports the revenue cycle team in achieving high performance and compliance standards.
Compensation is commensurate upon education, experience, certification, and internal equity. Hiring compensation range starts from $18.82 /hour.
The Perks and Benefits:
- Collaborative environment: Work alongside dedicated healthcare professionals who share a passion for delivering high-quality care.
- Professional development: We offer ongoing training and opportunities for career advancement, including tuition reimbursement and participation in our progressive Career Pathways Program.
- Impactful work: Help ensure patient safety and contribute directly to positive patient outcomes in our community.
- Location perks: Boone, North Carolina, located in the beautiful Blue Ridge Mountains, offers exceptional outdoor activities like biking, hiking, kayaking, skiing, and more. Enjoy great shopping, fine dining, breweries, wineries, and cultural attractions in Boone, Blowing Rock, and Linville.
- Top-tier community: Boone boasts a top-rated North Carolina public school system and is home to Appalachian State University. Recognized as a top destination by Forbes, Southern Living, and Niche, Boone is ideal for families, professionals, and retirees alike.
- Compensation is commensurate upon education & experience - range is $18.82 /hour or more (depending on education & experience). Benefits begin the first of the month following 60 days of employment from the new hire orientation date. This position is a non-exempt position.
- Comprehensive benefits package to include health, dental, and vision insurance as well as HSA.
- Supplemental insurance to include short and long-term disability insurance, accidental insurance, life insurance, hospital indemnity insurance, critical illness insurance, identity theft protection, legal insurance, etc.
- Student loan refinancing benefit and college savings fund as well as tuition reimbursement for qualifying employees.
- 403(b) retirement plan with employer match.
- Paid time off - front-loaded for the first year for qualifying part-time and full-time employees (amount based on status and FTE at the time of hire) - paid time off accrual begins following the first year of employment. Cash out option also available for qualifying employees by meeting specified criteria.
- Paid parental leave - qualifying employees are eligible to use two (2) weeks of paid parental leave anytime during the first six (6) months following the birth or adoption of a child - to be taken consecutively.
- Employee wellness program - Love Your Life - award-winning voluntary wellness program available for UNC Health Appalachian employees.
- Employee to Employee (E2E) program - Caring for our own.
- Additional employee perks include discounted rates for Dollywood, Biltmore, Tweetsie Railroad, etc. (subject to change).
Key Responsibilities:
- Ensure timely and accurate submission of electronic insurance claims.
- Resolve billing discrepancies and denials in accordance with payer requirements.
- Collaborate with internal departments to ensure clean claims and accurate billing data.
- Monitor and troubleshoot errors within billing systems and software platforms.
- Maintain compliance with federal, state, and payer regulations.
- Provide outstanding customer service and support to patients and team members.
- Support process improvements to enhance billing accuracy and claims processing timelines.
Position Requirements:
Minimum Education:
-
High School Diploma or GED required.
-
Associate Degree in Business, Finance, or related field preferred.
Experience:
Required Registration/License/Certification:
- Licensure not required.
- No certification required.
Knowledge, Skills, and Abilities:
- Effective communication and interpersonal skills with patients, families, and staff.
- Knowledge of medical billing processes and insurance claim filing procedures.
- Proficient with billing and collections software.
- Understanding of healthcare delivery and the continuum of care.
- Commitment to exceptional customer service and ethical billing practices.
Physical Demands:
- Lifts, positions, pushes, pulls, and/or transfers up to and greater than 30 pounds
- Manual dexterity and mobility
- Prolonged, extensive or considerable sitting/standing/walking
- Bending, squatting, twisting, and turning
- Near acuity: ability to see clearly at 20 inches or less
Working Conditions:
- Rarely exposed to the risk of bloodborne diseases
- May be exposed to hazards from electrical/mechanical/power equipment, odorous chemicals and specimens, and unpleasant elements (accident, injury, slippery surfaces, uneven surfaces), etc.
- May be subject to irregular hours (days, evenings, nights, weekends, holidays) and emergencies
- Continuous sitting, standing and walking long periods = to or greater than > 8 hours per shift
- Speaking, reading, and writing, expanded > 8 hours per day
- May be exposed to vibration and cramped spaces
- May on occasion lift, carry, push, and/or pull > 30 lbs.
- May bend, squat, kneel, twist, turn, and reach
- Hand, finger, and wrist repetition and moderate dexterity
- Exposed to close eye work
- May be exposed to ionizing/nonionizing radiation exposure, including x-ray and microwave
About UNC Health Appalachian
It's official - UNC Health Appalachian earned an "A" in the fall 2023 Leapfrog Patient Safety Grades! UNC Health Appalachian, the leader for healthcare in the High Country, comprises three hospitals, 13 medical practices, Seby B. Jones Regional Cancer Center, The Rehabilitation Center, and Appalachian Regional Healthcare Foundation. UNC Health Appalachian stays committed to promoting health in the High Country, enhancing quality of life, and simply “making life better.”
About UNC Health
UNC Health is a state entity and an affiliated enterprise of the University of North Carolina system, comprised of 14 hospitals, 18 hospital campuses and more than 500 clinics along with the clinical patient care programs of the UNC School of Medicine (SOM). It exists to improve the health and well-being of North Carolinians and others we serve and to further the teaching mission of the University of North Carolina SOM. Over the past three years, UNC Health has provided more than $400 million in uncompensated or charity care to the citizens of North Carolina. Our hospitals have received numerous awards and recognition for quality care, patient safety and the overall patient experience. For more information, please visit unchealth.org.
UNC Health Appalachian embraces diversity and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We value a workforce that reflects a variety of backgrounds and perspectives, as it enhances our ability to provide outstanding care. We welcome and encourage applications from candidates of all backgrounds and experiences. UNC Health Appalachian is committed to providing a fair and inclusive hiring process and a workplace where all team members feel respected and empowered. If you require accommodations during the application process, please contact us.
Employment at UNC Health Appalachian is contingent upon successful completion of a background and drug screen. For accommodations or additional information, contact arhsrecruitment@unchealth.unc.edu.
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