Positions:2 Full Time
Experience
7 - 10 Years
Compensation Details
Variable pay: 10% performance bonus over and above fixed salary
Job Description Offshore Sales PMO (Australia FSI)
Position Overview
Job Title: Offshore Sales PMO
Location: Pune, Maharashtra, India (Offshore Delivery Centre)
Reporting To: Austr
Experience Required: 7 to 10 Years
Role Purpose
The Offshore Sales PMO will provide comprehensive support to the Australia FSI Sales organization by delivering end-to-end sales operations, governance, reporting, and bid management services. Working in close collaboration with the Australia FSI Sales Lead, this role will drive operational efficiency across the entire sales lifecycle, ensuring timely execution of sales activities, robust pipeline governance, opportunity tracking, and seamless coordination with cross-functional teams.
Key Responsibilities
- Support sales governance by maintaining and updating pipeline, opportunity, and account trackers in real-time.
- Coordinate and manage bid and proposal activities, ensuring timely completion and delivery of all sales deliverables.
- Prepare comprehensive weekly and monthly sales dashboards, pipeline reports, and executive-level presentations.
- Track and monitor key sales metrics, opportunity status, pursuits, and critical action items.
- Coordinate effectively with Sales, Presales, Delivery, Finance, Commercial, and Talent teams to support sales pursuits and initiatives.
- Support account planning activities, client presentations, and internal governance reviews.
- Maintain data quality in CRM systems (Nautilus) and ensure timely updates of opportunities and forecasts.
- Drive continuous improvements and automation of sales reporting, governance processes, and operational workflows.
- Provide analytical insights and recommendations to optimize sales operations and efficiency.
- Manage multiple priorities in a fast-paced environment while maintaining accuracy and attention to detail.
Required Skills & Experience
Experience
- 7 to 10 yrs of professional experience in Sales PMO, Sales Operations, Bid Management, or Portfolio PMO roles within IT services organizations.
- Proven experience in supporting complex sales pursuits, pipeline management, and proposal governance.
- Deep understanding of the IT services sales lifecycle, managed services engagements, and enterprise sales processes.
- Experience working with onshore and offshore teams in matrix organizations.
Technical Competencies
- Advanced proficiency in Microsoft Excel (including complex formulas, pivot tables, and data analysis).
- Expert-level skills in Microsoft PowerPoint for creating executive presentations and visual communications.
- Strong experience with Power BI or similar business intelligence and reporting tools.
- Hands-on experience with CRM tools (e.g., Salesforce, Nautilus) and reporting dashboards.
- Proficiency in data visualization and dashboard design.
Core Competencies
- Strong analytical and problem-solving abilities with a data-driven approach.
- Excellent written and verbal communication skills with the ability to present to senior stakeholders.
- Outstanding stakeholder management and relationship-building capabilities.
- Ability to thrive in a fast-paced, dynamic sales environment with changing priorities.
- Strong organizational and time management skills with the ability to manage multiple concurrent projects.
- Attention to detail and commitment to maintaining high data quality standards.
- Proactive mindset with initiative to drive process improvements and innovation.
Preferred Qualifications
- Exposure to or direct experience in Banking, Financial Services, and Insurance (FSI) sector sales.
- Knowledge of managed services business models and pricing structures.
- Certification or training in project management or sales operations methodologies.
- Experience with process automation tools and workflow optimization.
Success Measures
- Delivery of accurate and timely sales pipeline and governance reports with minimal errors.
- Demonstrated improvement in sales operational efficiency and pursuit governance processes.
- Consistent and timely coordination of bids, proposals, and scheduled sales reviews.
- High levels of stakeholder satisfaction through responsive and quality sales operations support.
- Enhanced visibility and transparency of pipeline health, sales forecasts, and opportunity progress across the organization.
- Successful implementation of process improvements and automation initiatives that reduce manual effort.
- Contribution to increased win rates and improved sales cycle efficiency.
Skills to Be Evaluated During Selection
- Sales PMO: Ability to manage sales governance, reporting, and operational processes.
- Sales Operations: Proficiency in pipeline management, opportunity tracking, and sales metrics analysis.
- Analytical Capability: Demonstrated ability to analyze data, identify trends, and provide actionable insights.
Ideal Candidate Profile
The ideal candidate will be a seasoned sales operations professional with 7 to 10 years of experience in IT services organizations. They will possess a strong command of sales processes, excellent technical skills in Excel, Power BI, and CRM platforms, and the ability to work independently with minimal supervision. The candidate should demonstrate strong communication skills, be comfortable presenting to senior leadership, and have a proven track record of driving operational improvements and process optimization. Experience in FSI sector sales would be a significant advantage.
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