Who We Are
Workshop Digital is an award-winning digital marketing agency located in Richmond, Virginia, dedicated to fostering strong and enduring partnerships. We prioritize transparency and collaboration, striving to deliver measurable results that drive businesses forward.
We work as an extension of our clients' marketing teams, creating customized digital marketing strategies tailored to their business goals and service offerings.
About the Role
We are seeking a highly organized and detail-oriented Office Administrator to support day-to-day operations and help maintain a smooth, efficient workplace. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and takes pride in keeping processes and administrative functions running seamlessly.
This position is in-person at our Scott’s Addition office 5 days per week from 8am - 5pm.
Responsibilities
What We’re Looking For
A proactive, reliable team member who takes ownership of their workSomeone who anticipates needs and solves problems before they ariseA detail-oriented individual who values accuracy and consistency
Cross-Functional Support
Partner with HR, leadership, and management teams to support day-to-day operationsAssist across teams with administrative needs and special projectsHelp improve processes and keep teams aligned and organizedKeep Office Administrator Core Process documentation up to dateWork with Accounting to process checks as well as scanning and preparing other finance and accounting-related paperwork
Employee Relations
Coordinate new hire onboarding, including scheduling, documentation, and equipment/workspace setupFacilitate offboarding processes, including equipment return, access removal, and exit documentationMaintain accurate employee records and support internal HR processesServe as a point of contact for administrative employee needsBuild and sustain company morale through birthday and workaversary cards and Slack engagement
IT Support Coordination
Assist with employee technology setup, including laptops, accounts, and system accessCoordinate with internal or external IT partners (Apple Business, Mosyle) to resolve technical issuesTrack and manage inventory of office equipment and technology assetsSupport basic troubleshooting and ensure timely resolution of IT-related requests
Event Planning
Plan and coordinate internal events such as team meetings, trainings, and 2x per year Offsite/Onsite company gatheringManage logistics, including scheduling, vendors, catering, and materialsSupport execution of events to ensure a smooth and positive employee experience
Travel & Logistics
Coordinate employee travel arrangements, including flights, accommodations, and itinerariesManage travel documentation and ensure alignment with company policiesAssist with logistical planning for offsite meetings and team events
Building Management
Oversee day-to-day office operations and ensure a well-maintained workspace, including, but not limited to, plant care, building access, food and beverage stocking, straightening conference rooms, answering phonesCoordinate with building management, vendors, and service providers as neededManage office supplies, inventory, and orderingEnsure the office environment is comfortable, organized, safe, and fully functional
Business Development Support
Professionally field prospective client calls, take detailed notes, and share with Business Development teamSupport the business development team with administrative tasks to ensure smooth client onboarding such as: Build and ship client welcome boxes and materialsSet up and organize client folders in Google DriveCreate and support project setups in BasecampQualifications2+ years of administrative or office support experienceBased in or within 20 miles of Richmond, VA Ability to work onsite 5 days per week. Excellent written and verbal communication skillsStrong organizational skills with exceptional attention to detailAbility to manage multiple priorities and meet deadlinesProficiency with common office tools (e.g., Google Workspace, Microsoft Word, Excel, and Basecamp)
Preferred Qualifications
Experience supporting HR, Recruiting, or employee onboarding/offboarding processesExperience working in a small to mid-sized business environmentComfortable handling confidential information with discretionBenefits Competitive salaries25 days PTO, 5 days STO, 12 Holidays12 weeks fully paid Parental Leave8 hours of paid volunteer time per quarter401k with 3% non-elective contributionsA comprehensive health benefit package, including 2 medical plans, dental, and vision insuranceLife insurance, short-term, and long-term disability Profit sharing 2x a year company-wide meetup in Richmond, VACommittee Membership (Community, Culture, Health & Wellness)
List ofAwards
1x US Search Awards - Best Small PPC Agency
8x Outside Best Places to Work
8x Virginia Business Best Places to Work
3x Search Engine Land Finalist Salary
Expected base salary range is $55,000 - $65,000 annually, based on experience
Equal Opportunity & Inclusion Statement
As an equity-affirming company, Workshop Digital searches for, encourages, and engages with individuals and groups that represent diversity in our community. We not only challenge discrimination regarding gender identity and expression, sexual orientation, racial identity, faith identity, age, disability, and social class, we also consciously make efforts to reach out and include diversity in employment, vendors, and clients. All individuals authorized to work for any employer in the U.S. should apply.
The pay range for this role is:55,000 - 65,000 USD per year(Richmond, VA)
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