Information Technologist III (VTC Facilitator) - Fort Lee, VA (On-Site)
OM Group, Inc. is hiring an Information Technologist III (VTC Facilitator) to support secure communications and collaboration for Army operations at Fort Lee, VA. This role is responsible for operating, supporting, and troubleshooting video teleconference systems in a secure environment. This is a fully on-site role at Fort Lee, VA.
Responsibilities
- Operate and facilitate video teleconference systems supporting mission operations
- Provide real-time technical support for secure communications sessions, including crypto keying functions where applicable
- Train users on VTC equipment and usage best practices
- Troubleshoot connectivity, hardware, software, and user access issues
- Coordinate with IT and network teams to ensure system availability and reliability
- Support Microsoft Windows-based environments and enterprise collaboration tools
- Support secure communications operations in accordance with applicable DoD, Army, TRADOC, CASCOM, and local installation requirements
Requirements
- Bachelor’s degree in Computer Science or related field; or minimum three (3) years of additional related experience supporting Microsoft Office products
- 2+ years experience supporting VTC systems and conferencing technologies
- Experience supporting Microsoft Windows environments, client systems, and enterprise collaboration tools
- Knowledge of PC architecture, hardware and software configurations, and IT support concepts
- Strong troubleshooting and end-user support skills
- Experience with Windows Server, Microsoft Exchange, SharePoint, SQL Server, and related enterprise tools
- Familiarity with secure communications environments, crypto keying functions, and DoD operational settings
- Excellent communication and interpersonal skills with customer-facing support experience
- Proximity to and ability to work onsite full time in Fort Lee, Virginia
- Active Secret Security Clearance
- This position is contingent upon contract award
- Compensation will be determined based on several factors, including relevant experience, education, skills, certifications, and market conditions, with an expected range of $60,000 to $85,000
- OM Group, Inc. provides competitive compensation and benefits including health insurance coverage, 401(k), paid time off, and support for continuous education and training.
OM Group, Inc. is an Equal Opportunity Employer (EOE) committed to compliance with all applicable federal, state, and local employment laws. Veteran preference.
OM Group, Inc. is dedicated to fostering a workplace that is free from unlawful discrimination and retaliation. Our hiring and employment practices are based on merit, ensuring that all individuals have equal opportunities based on their qualifications, experience, and skills.
No Third Parties or C2C Solicitation
This is a direct hire position ineligible for third party partnering. OM Group does not accept unsolicited resumes from third-party recruiters without a signed third-party agreement. Any unsolicited third-party resumes forwarded by recruiters to OM Group or to any of our managers or employees will be considered public information, may be treated as a direct application from the person identified in the resume, and will not be eligible for placement fee payment to the agency.
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