Overview
Job ID 36244797
Category Athletics
Organization UCR Intercollegiate Athletics
Department Operations and Ticketing
Location Main Campus - UCR
Salary $68,500 - $121,900
Date Posted September 25, 2025
Application Deadline Open Until Filled
Schedule 8AM - 5PM
Full/Part Time Full-time(100%)
Level of Supervision General Supervision
Personnel Program Code Professional & Support Staff
Other Information Qualifies for Employee Referral Bonus: No
UC Internal Job: No
Position Information
The Director of Ticketing manages the day-to-day ticketing operations for the Athletics Department. This position will actively manage timelines/execute plans to hit revenue and ticketing goals for the fiscal year including ticket packages and single game tickets for Men's and Women's Basketball, Baseball, Softball, Men's and Women's Soccer, Volleyball, Track and Field/Cross Country. This role will assist with creating results-driven sales strategies, ticketing manifests, and is expected to drive outbound call volume, sales revenue, and face-to-face meetings around various ticket sales campaigns. Responsible for driving ticket sales to grow revenue for the Department of Athletics, monitor, analyze and interpret ticket sales data, financial settlements, revenue generation, ticket software maintenance, marketing campaigns and providing assistance in the area of event management. Responsible for ensuring all requirements of the job are executed consistently and efficiently. Responsible for providing supervision of the ticket and event student staff. Work in collaboration with the Athletics Business Office (ABO) for reporting and reconciliation of ticket sales. Responsible for working with the ABO to ensure the necessary internal controls and cash management follow the University policies and procedures.The full salary range for the Director of Ticketing is $68,500.00 - $121,900.00 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff.As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements
Requirements
Educational Requirements | Degree | Requirement |
|---|
| Bachelor's degree in related area and/or equivalent experience/training. | Required |
| Master's degree. | Preferred |
Experience Requirements | Experience | Requirement |
|---|
| 4 - 7 years of related experience. | Required |
Certification Requirements | Certification | Requirement |
|---|
| Ticketing Certification | Preferred |
Special Conditions | Special Condition | Requirement |
|---|
| Shift Work (hours outside standard Mon-Fri 8AM-5PM work hours) | Required |
| Travel | Required |
| Travel Outside of Normal Business Hours | Required |
| In addition to regular office hours, the qualified candidate must be available to work the majority of UCR's home athletic contests, as well as other events assigned. These events can be nights, weekends and/or holidays. | Required |
Minimum Requirements | Thorough knowledge of the campus and/or medical center's products and services. |
| Thorough analytical and written communication skills. |
| Thorough knowledge of marketing mediums and funding sources. |
| Thorough knowledge of communication principles, media, and marketing techniques. |
| Strong interpersonal communication and political acumen skills. |
| Strong skills in event and media activities management. |
| Familiarity with Microsoft Office Suite products. |
| Strong interpersonal skills and customer service background. |
| Previous experience with college athletics, professional sports ticket operations experience and/or equivalent experience/training. |
| Proven ability to meet deadlines. |
| Experience with ticket analytics. |
| Experience with ticket sales, event management, ticketing database/software. |
| Experienced in social media platform usage. |
Preferred Qualifications | Thorough knowledge of the campus and/or medical center, including its achievements, mission, vision, goals, objectives and infrastructure. |
| Knowledge in Adobe Photoshop, InDesign, and FinalCut. |
Additional Information
In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.
UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.
- UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
- UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
- UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
- Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
- Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
- UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.
For information about our generous employee benefits package, visit: Employee Benefits Overview
Compensation details: 68500-121900 Yearly Salary
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