Bradley Company is a team of experienced and talented commercial real estate professionals. We serve the brokerage, property management, and facility maintenance needs of commercial and multi-family clients. With a company history that began in 1978, we have more than 300 professionals serving Indiana, Michigan, and Ohio.
Bradley Company actively invests in our professionals and their growth. We are guided by our core values: entrepreneurial, collaborative, integrity, and champion. Our purpose is to build partnerships, improve communities and change lives.
Position Overview
Join our dynamic brokerage team as a Brokerage Services Assistant, where you"ll play a vital role in supporting sales professionals across customer service, marketing, and transactional functions. This position offers an excellent opportunity to build a career in commercial real estate while gaining comprehensive exposure to brokerage operations, from front desk coordination to complex transaction management. We foster a collaborative environment with a flexible hybrid work schedule, requiring four days in the office including our signature "All in Wednesdays" – dedicated team days designed to drive innovation and strengthen professional connections.
Location: Indianapolis, Indiana
Schedule: Monday – Friday, 8:00 AM – 5:00 PM EST (Hybrid: 4 days in office, 1 day remote)
Reports to: Manager, Brokerage Operations & Support
Key Responsibilities
Customer Service Excellence
- Maintain consistent on-site coverage to ensure seamless support for the brokerage team
- Manage and update the brokerage pipeline in Dealius, maintaining regular communication with the team to ensure data accuracy
- Deliver exceptional customer service to brokers by promptly addressing inquiries, resolving issues, and ensuring client satisfaction
Marketing & Brand Management
- Create professional marketing materials including flyers, brochures, offering memorandums, opinions of value, and floor plans using Adobe Creative Cloud and Buildout
- Develop and execute email marketing campaigns while maintaining and updating contact databases across Buildout and other third-party systems
- Collaborate with marketing and brokerage teams to develop effective strategies for diverse property types (retail, office, industrial)
- Coordinate with marketing and research teams to optimize service delivery for internal and external clients
- Distribute property listings and marketing materials across company website and industry platforms (LoopNet, Crexi, etc.)
- Partner with Market Research team on demographic analysis and specialized mapping for listings
- Prepare compelling proposals, presentations, and communication materials
- Prepare site tour materials including flyers, floor plans, site matrices, and itineraries
- Support social media content creation for featured listings, major transactions, and company events
Transaction Management
- Compile listing agreements for new properties, ensuring full compliance with licensing requirements
- Generate comprehensive listing and deal activity reports (inventory, expirations, pipeline) and track critical dates through Dealius
- Execute the Closed Deal process according to established SOPs, including document abstraction and transaction detail confirmation
- Draft amendments and coordinate with sales professionals to obtain necessary signatures
- Manage document workflow through DocuSign for listing agreements, LOIs, lease agreements, amendments, and purchase agreements
- Monitor accounts receivable through Dealius reporting and coordinate with brokers on outstanding payments
- Update property and listing information across multiple databases and platforms
- Input comparable data from in-house transactions
Administrative & Office Operations (estimated 20% of time)
- Serve as front desk coordinator, managing guest reception and maintaining a professional office environment
- Coordinate shared space calendars and provide backup phone coverage
- Oversee office inventory management and supply ordering
- Execute daily office opening and closing procedures
- Maintain organized file management systems on company drive and Dealius
- Actively participate in team collaboration meetings, including bi-weekly department and sales meetings
- Support internal engagement activities and external partner events
Qualifications
Education & Experience
- High school diploma or equivalent required, associate"s or bachelor"s degree preferred
- 1 year of administrative, customer service, or office coordination experience in a corporate environment
Skills & Competencies
- Exceptional interpersonal skills with proven ability to build rapport and communicate effectively
- Strong attention to detail with demonstrated project management capabilities from inception to completion
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Adobe Creative Cloud experience preferred
- Ability to thrive in a fast-paced, collaborative environment
Why Join Our Team?
This role provides an exceptional foundation for individuals seeking to build a career in commercial real estate while gaining comprehensive exposure to brokerage operations. You"ll work alongside experienced professionals in a supportive environment that values innovation, collaboration, and professional growth.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. This list of essential functions is not exhaustive and may be supplemented as necessary.
Bradley Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
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