Senior Executive, Operations Excellence

Ninja Van • Shah Alam, Other / Non-US, Malaysia • 1d ago

Lead and drive continuous improvement initiatives within the operations.
Optimize processes, improve efficiency, and enhance service quality to ensure operational excellence.
Conduct site visits and performance reviews with Operations management to share best practices, improve staff performance, determine resource needs, and achieve operating plan goals.
Drive weekly reviews with Operations to identify corrective actions for improving operations performance
Lead cross-divisional, complex projects supporting key focus areas, following established company process improvement methodologies and standards, and ensure implementation of workshop results
Manage and monitor projects at a program level, ensuring schedules, scope, and costs are delivered on time and within budget.
Possess advanced knowledge of program and project management principles, practices, and tools.
Coach and mentor operations staff involved in process improvement and conduct process improvement training.
Work effectively and collaboratively with project teams, operations heads, and process improvement staff to support successful project completion.
Identify and communicate unresolved problems or potential timeline issues, along with recommended corrective actions.
Advocate for continuous improvement of products and processes by soliciting new process improvement opportunities.
Champion local and regional, Continuous improvement competitions, providing guidance and direction to participants on their project submissions.