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Medical Assistant Float - Multi Specialty Clinic Floor 1

Alice Peck Day Health System • Lebanon, New Hampshire, United States • 1w ago

POSITION STANDARDS
- Certified Medical Assistant (AAMA) preferred.
- One year of previous experience in office or outpatient ambulatory care setting
- Strong communication, organizational and interpersonal skills.
- Demonstrated ability to work well as a member of a team.
- Computer skills strongly preferred.
- Flexibility and tolerance to handle multiple demands and priorities across varying surgical and specialty clinics
- Current BCLS certification required within 30 days of hire.
- Medical Technicians Registration RSA 328-1:7
- Certified in blood alcohol testing, DOT - testing, pre and post-employment testing, preferred. Obtain within 60 days of hire.
POSITION PHYSICAL REQUIREMENTS
- Anything listed here requires a pre-employment physical by Employee Health to determine if the employee is capable of meeting the requirements.
  - Physical Activity:
    - Daily demands may vary dependent on specific duties performed.
  - Upper Extremity:
    - Up to 75% to 100% of a day may be spent standing/ambulating.
    - Up to 30% to 40% of day may be spent working in a repetitive motion activity including use of computer and keyboard to access and input information.
  - Push/Pull/Lift/Carry:
    - Must be able to effectively communicate in person and over the telephone.
    - Visual and auditory skills essential to perform patient assessment duties.
    - Fine motor control may be important to perform injections or other procedures.
    - May bend, stoop, or reach to retrieve materials or supplies, push or pull up to 50 pounds.
    - Some travel may be necessary to attend meetings or training
PART TWO: FUNCTIONAL RESPONSIBILITY
- Position Objective
  - Under general supervision of the Registered Nurse and direct clinical supervision of a medical clinician, the Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) performs a variety of administrative and clinical tasks that promote optimum patient care and satisfaction while enhancing clinician and practice effectiveness.
- Performance Expectation
  - Under direction from MD, Practice Director or RN, performs as a team member under the PFCC methodology and practice.
  - Manage the flow of patients and paperwork through the practice by preparing the patient's electronic or paper medical record for his/her visit, completing health forms, researching and calling in prescription renewals per clinician's written instructions, notifying patients of normal test results following clinician review and sign off, greeting/discharging and assisting patients, and providing pre/post visit instructions per practice/clinician guidelines.
  - Prepare exam/treatment room, conduct brief interview per clinician guidelines, obtain and document vital signs, perform and document basic screening/diagnostic measures and collect and process specimens according to Practice guidelines.
  - Assist and chaperone clinicians during examinations, procedures and treatments.
  - Perform and document clinical procedures per established hospital policies and practice standards and guidelines.
  - Maintain the cleanliness and general appearance of work, examination, and treatment areas; clean, disinfect, sterilize, and maintain equipment and instruments following universal precautions, infection control, and hazardous waste removal practices.
  - Stock exam/treatment rooms, order equipment and supplies according to organization and practice guidelines, and maintain adequate quantities to meet practice demands; dispose of contaminated supplies and materials in the prescribed manner.
  - Performs routine (daily/ weekly/ monthly) cleaning and calibration checks for medical equipment.
  - Maintains provider schedule and keeps provider aware of the same. Assists with the provider in all aspects of patient flow. Communicates with the patients any delays or needs to reschedule.
  - Assist with answering telephones, taking messages, scheduling appointments, tests or procedures, arranging referrals, and performing other administrative duties to meet the needs of patients, co-workers and the practice.
  - Perform skills and procedures outlined within Scope of Practice for CMA/RMA after documented demonstration of competency, as defined by organizational or practice standards.
  - Prepares and administers injections/immunizations per clinician's written order upon successful completion of Immunization Administration module and demonstrated competency. CMA/RMA may not administer medications, blood products or controlled substances.
  - Recognize limitations and seek advice and direction from MD, PA or RN.
  - Demonstrate technical and interpersonal skills necessary to complete job responsibilities.
  - Acquire new knowledge and skills to remain current in practice.
  - Willingly perform other duties as required or assigned.