Destination & Leisure Specialist | Remote | Entry Level
Destination Knot
Remote (US)
Introduction
Join our dynamic team as a Destination & Leisure Specialist, where you'll have the opportunity to inspire and assist clients in planning their dream vacations and leisure activities. This entry-level, remote position is perfect for enthusiastic individuals with a passion for travel and exceptional customer service skills. You'll be part of a supportive and collaborative environment, helping travelers explore the world while building your career in the travel industry.
Responsibilities:
- Assist clients in planning and booking travel itineraries, including flights, accommodations, and activities.
- Research and recommend popular destinations, attractions, and leisure activities tailored to client preferences.
- Communicate effectively with clients via phone, email, and chat to understand their travel needs and provide solutions.
- Collaborate with travel suppliers and vendors to secure reservations and bookings.
- Maintain and update client travel profiles and preferences in the company database.
- Stay informed about travel industry trends, including new destinations and travel advisories.
- Provide customers with travel documents, itineraries, and necessary travel information.
- Handle customer inquiries and resolve any issues related to travel bookings.
- Assist in creating promotional content and itineraries for marketing purposes.
- Ensure a high level of customer satisfaction through excellent service and attention to detail.
Requirements:
- Strong passion for travel and knowledge of top leisure destinations globally.
- Excellent customer service and communication skills.
- Proficient in using travel booking software and online platforms.
- Ability to work independently and collaboratively in a remote environment.
- Detail-oriented with strong organizational skills.
- Basic understanding of travel regulations and industry trends.
- Willingness to learn and adapt to new technologies and travel products.
- Flexible working hours to accommodate different time zones.
- High-speed internet connection and a reliable home office setup.
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