About DC BLOX
At DC BLOX, we're shaping the future of digital infrastructure. Our mission is to empower businesses with robust, secure, and reliable solutions that enable them to thrive in an increasingly connected world.
Founded on the principles of innovation, integrity, and customer-centricity, DC BLOX provides cutting-edge colocation, cloud services, and network solutions tailored to our clients" unique needs.
Our team is made up of passionate professionals dedicated to excellence. We foster a collaborative and inclusive workplace culture where every voice is valued and innovation is encouraged. Whether you're an experienced industry veteran or just starting your career, DC BLOX offers a range of opportunities for growth and development.
DC Blox operates on a hybrid schedule. We work in the office Tuesday - Thursday and remote on Mondays and Fridays.
Description Summary:
The Director of Information Technology is responsible for overseeing all technology operations and leading strategic initiatives that modernize and integrate enterprise systems, infrastructure, and cybersecurity. This role drives cross-functional platform integration, leads software development teams, and ensures the reliability, scalability, and security of backend systems that support both internal operations and external client environments.
The ideal candidate is a seasoned technology leader with broad experience in financial systems, IT service management (ITSM), software development, and infrastructure lifecycle planning. A strong consulting mindset, combined with enterprise IT acumen, is essential to succeed in this fast-paced and evolving environment.
Essential Duties:
•Enterprise Systems & Platform Integration
oLead enterprise applications & platform integration with a focus on data sharing, consolidated reporting, and system interoperability.
oExperience supporting financial and HR systems, ensuring they meet compliance, reporting, and automation goals.
oGovern system architectures that rely on API-based integrations (REST, SOAP), service layers, and data pipelines across departments.
•Infrastructure & Operations
oDirect overall IT infrastructure strategy, daily operations, and system performance to ensure high availability and reliability across mission-critical environments, including hypervisors, cloud platforms, and end-user computing.
oLead infrastructure lifecycle planning, including budgeting and execution of server refresh cycles, network upgrades (firewalls/routing/switching), and hardware management (e.g., laptops and peripheral devices).
oOversee event monitoring and alerting through tools such as Nagios and OpsGenie, while evaluating future monitoring solutions like Centreon to enhance system visibility and response times.
oManage our CMDB, ensuring accurate tracking of service assets, dependencies, and system configurations.
oChampion adoption of ITIL-aligned practices across the IT organization, focusing on change management, incident response, and service continuity to support business stability and scalability.
•Software Development & SDLC Oversight
oProvide strategic oversight of software development initiatives, ensuring SDLC best practices are followed to support scalable, customer-facing solutions while aligning development outcomes with broader business objectives.
oDrive the implementation of reliable billing and support systems that improve service delivery, streamline operations, and support business growth.
oAdvocate for automation and DevOps principles where applicable.
•Cybersecurity & Compliance
oDevelop and implement information security programs covering network security, access controls, and incident management.
oEnsure ongoing compliance with SOC 2, ISO 27001, and HIPAA frameworks.
oManage risk assessments and internal audits to monitor security posture.
•Leadership, Strategy & Budget Management
oProvide strategic direction and day-to-day leadership across infrastructure, engineering, support, and application teams, fostering a high-performance culture rooted in accountability, continuous improvement, and collaboration.
oSet clear objectives, mentor team leads, and ensure alignment with organizational goals through coaching and performance development.
oDefine and execute a multi-year IT roadmap in partnership with executive leadership, aligning technology initiatives with business growth, innovation, and operational efficiency.
oAssist with the IT operating and capital budgets, forecasting, resource allocation, and ROI analysis on key infrastructure and software investments.
oBuild and manage strong vendor relationships, including contract negotiation, licensing, and service-level agreements, to ensure delivery quality and cost-effectiveness.
Education/Training/Experience:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related discipline.
- 8–12+ years of progressive IT experience, with 5+ years in a leadership or management role.
- Extensive experience overseeing enterprise platforms, including ERP systems (preferably SAGE Intacct), backend business-critical applications, and software development lifecycle (SDLC) methodologies across both Agile and Waterfall environments.
- Deep understanding of enterprise cybersecurity, including IAM, network security, incident response, and compliance with frameworks such as SOC 2, ISO 27001, or HIPAA, with proven experience conducting risk assessments and managing vulnerabilities to maintain a proactive security posture.
- General understanding of database environments such as PostgreSQL and SQL Server.
Preferred Skills & Certifications
- Experience in data center, managed services, or high-availability environments.
- Familiarity with ITSM tools (ServiceDesk Plus, Jira) and CMDB systems (FNT).
- Certifications such as CISSP, PMP, ITIL Foundation, or Azure Administrator.
- Experience with Apple, Microsoft 365, SharePoint, PowerShell, and infrastructure automation tools.
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