Position Summary
Leads the Clinical Laboratory in the proper operation of the laboratory and provides technical direction to technologists in performing basic and more complex clinical technologist services. Acts as a senior specialist in planning assays through the conceptual, developmental and execution stages. Performs all routine and non-routine tests leading to the successful completion of the drug assays and the method development experiments. Performs quality control testing, troubleshoots equipment problems, performs instrument maintenance and prepare patient data for reporting. Produces accurate test results for all patients.
Essential Duties
- Manages/supervises and develops an effective staff: providing effective communication, leadership, guidance and resources. Determines staff qualifications and competency: recruits, interviews, selects, hires, trains, orients, mentors, evaluates, coaches, counsels, and disciplines, and rewards.
- Responsible for implementation and validation, of new procedures, as well as new regulations introduced by governing bodies. Independently design and execute new test validations as directed by leadership.
- Optimize all testing procedures for the mass spectrometer instrumentation, including implementing automation to reduce hands-on testing time and faster, accurate test results.
- Follows the laboratory’s and NJH established policies and procedure manuals. Is responsible to ensure staff has reviewed and signed laboratory and personnel SOP on an annual basis.
- Participates and maintains records that demonstrate that proficiency testing samples are tested in the same manner as patient specimens. Reviews and coordinates proficiency testing as directed. Conducts staff re-education as applicable.
- Adheres to the laboratory’s quality control policies, documenting all quality control activities, instrument and procedural calibrations and maintenance performed. Performs QC review as necessary. Immediately addresses any significant issues or trends observed with supervisor.
- Documents all corrective actions taken when test systems deviate from the laboratory’s established performance specifications. Performs root cause analysis of events as directed by supervisor. Monitors data for trends and immediately reports any trends observed to supervisor.
- Performs, observes, and reviews competencies (including age-specific competencies and/or non-human species) as identified through the departmental competency program. Is responsible for all departmental staff adherence to competency protocol and departmental SOPs.
- Continually improves laboratory operations and performs extra projects of increasing complexity and skill and completes projects as directed and approved by the leader. Review and update procedure manuals and prepare for laboratory audits and inspections.
- Follows set guidelines to troubleshoot/correct assay problems or instrument malfunctions. Performs maintenance and works with supervisor/manager in troubleshooting QC or instrument problems. Identifies and assists in troubleshooting with peers and ensures final resolution of problems is fully documented and communicated to team. Monitors for trends and immediately addresses any trends observed.
- Functions as technical supervisor or general supervisor (per CLIA and CAP) as applicable. Leads the work of the laboratory providing effective communication, direction, guidance and resources as appropriate.
- Contribute to the development and execution of strategic goals and initiatives, including growth of our laboratory test utilization based on market demands. Submit posters, co-write publications, and represent ADx at conferences.
Other Duties
- Performs as a back-up to staff absences and vacancies, as necessary.
Competencies
- Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
- Laboratory Knowledge: Has thorough knowledge of disease states and diagnosis involved in laboratory testing methods; has thorough knowledge of clinical laboratory methodology and keeps abreast of developments in alternate methodology, emerging trends and new competitors.
- Creativity: Recognizes the need for new or modified approaches to systems and processes; is creative in changing processes, systems, methods, products, structure and services; will be creative in solutions in areas beyond their own.
- Decision Quality: Owns the decision and is accountable for outcomes; makes good decisions, based upon a mixture of analysis, wisdom, experience, and judgment.
- Problem Solving: Comes up with many potential sources for answers; leads team in problem definition or key issue identification; solves problems creatively when others have become discouraged and negative; proactively explores new ideas and solutions and has repeat success in bringing problems or projects to positive resolution; able to rapidly perform complex analysis, accurately assess situations and thinks beyond the problem.
- Business Acumen: Using economic, financial, market, and industry data to understand and improve business results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.
- Talent Management for Leaders: Clearly establishes and communicates expectations and accountabilities; monitors and evaluates performance; provides effective feedback and coaching; identifies development needs and helps employees address them to achieve optimal performance.
- Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
- Peer Relationships: Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co-workers in achieving personal goals and completing assignments.
Supervisory or Managerial Responsibility
Supervises 1-4 staff
Core Values
- Be available to work as scheduled and report to work on time.
- Be willing to accept supervision and work well with others.
- Be well groomed, appropriately for your role and wear ID Badge visibly.
- Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
- Promotes a workplace culture based on mutual respect and merit, where all individuals are treated fairly and provided with equal opportunity to contribute to the mission and goals of the institution.
- Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
- Wears appropriate PPE as outlined by the infection control policies and procedures.
- Demonstrates compliance with all state, federal and all other regulatory agency requirements.
Minimum Qualifications
- Education: Bachelor’s degree in biology, chemistry or a related scientific field required; Masters preferred.
- Work Experience: Four years of laboratory experience required. High-performance liquid chromatography (HPLC), gas chromatography (GC), and mass spectrometery techniques to analyze chemical samples within a laboratory environment preferred. Two years of CAP/CLIA experience preferred.
- Special Training, Certification or Licensure: None
Salary Range: $102,589.71 - $135,674.89
Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.
- Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available to pair with some plans.
- Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
- Dental & Vision Plans: Coverage effective the first of the month after hire.
- Retirement Savings: 403(b) plan with employer contributions after two years.
- Wellness Incentives: Earn up to $200 annually for preventive health activities.
- Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
- Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
- Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
- Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
- Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan
- Exclusive Discounts: Savings on local services, insurance, and RTD bus passes.
Compensation details: 102589.71-135674.89 Yearly Salary
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