Staff Product Manager

EVgo Services LLC • Los Angeles, California, United States • 1h ago

About EVgo

EVgo (Nasdaq: EVGO) is one of the nation’s largest public fast charging networks for electric vehicles. Our mission is to build a sustainable business that powers our transportation and protects our planet. As a leader in clean transportation, EVgo sits at the intersection of technology, infrastructure, and innovation.

We are rapidly expanding our national footprint through strategic partnerships with retailers, automakers, rideshare and, fleets, bringing fast charging to communities across the country. EVgo enables drivers of all makes and models to charge where they want, when they want.

At EVgo, sustainability is not just what we do; it is who we are. We are committed to reducing carbon emissions, advancing clean energy solutions, and building infrastructure that supports a more sustainable future. We believe great companies are built by great people. Our culture is mission driven, customer centric, collaborative, and innovative, with a strong focus on creating an environment where employees can growand make a lasting positive impact. Join us as we charge forward.

Position Summary

The Staff Hardware Product Manager will develop and implement EV Charging Hardware and Infrastructure product strategy initiatives at EVgo. The role will deliver value to our business and the EV driver by ensuring we maintain a best-in-class customer experience at our charging sites. This individual contributor role is fully remote and carries influence on the company direction with visibility from the executive team.

This role will distill broad strategic goals and marketplace trends into product initiatives, and will define product requirements, coordinate cross-functional teams, and ensure the successful delivery of high-quality charging sites that meet customers’ needs. The Role will focus on the overall presentation of the charging site, inclusive of EV chargers, parking strategy, canopies, signs, and other infrastructure. This role brings it all together, supporting meetings and communication forums to drive cross functional implementation.

Experience in product design & development, manufacturing, general construction, service & maintenance, and financial analysis are a plus. Teamwork, positivity, technical acuity, and self-governed discipline will be critical for success. A firm grasp on the EV charging landscape and marketplace is a plus.

Responsibilities

Develop and maintain multi-year DC Fastcharger product feature roadmaps
Develop and maintain standards for Charging Sites inclusive of all built and owned infrastructure
Drive proactive research, planning, execution, and potential fixes for new product releases
Prioritize site and charger features and enhancements based on customer feedback, market forces, and business objectives; ensuring tasks are organized, clearly communicated, and effectively prioritized
Create ground up business models for critical new charging products, features, and infrastructure scopes
Work closely with internal engineering and external architects and vendors to ensure synchronization with the release calendar and overarching business objectives
Define Customer Archetypes and compile User Journeys which encompass the use of our products
Collaborate with UI/UX Design to define and create an intuitive user experience with a customized UI that meets both user and business requirements
Conduct and interpret thorough User Acceptance Testing for new and existing products and charging sites
Align feature plans and roadmaps with a range of stakeholders, including Site acquisition, Site Deployment, Supply Chain, Engineering, Product Management, Quality, and Senior Leadership
Act as the primary point of contact for initiatives under your purview, providing timely responses to questions and maintaining open communication to ensure clarity for the working team
Use data to monitor product and site performance and identify opportunities for improvement
Maintain a data driven pulse on industry trends in technology, business practices, and customer offerings, ensuring we have a complete view of the competitive benchmarking landscape for charging sites in USA
Report progress and situational summaries quickly and concisely to the Senior Leadership team

Qualifications

Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or a PhD with 3 years experience; or equivalent experience.

Desired Skills

Experience in product development, preferably in EV charging or related industry
Ability to work cross functionally and in a high-pressure environment
Strong written and verbal communication skills
Strong negotiation skills
Experience presenting to senior leadership
Exposure to engineering, manufacturing, and construction environments a plus
Experience in software and hardware development a plus
Experience in the EV or renewable sector a plus
Data analytics experience a plus
Microsoft Office – Excel, PowerPoint, & Word
Travel: up to 20-30%

Benefits and Perks

Health & Wellness: Medical, dental, and vision coverage, plus mental wellbeing support and wellness programs
Financial Benefits: 401(k), Health Savings Account (HSA) and Flexible Spending Accounts (FSA) for medical and dependent care, life and disability insurance
Work-Life Support: Uncapped paid time off, enhanced parental leave, and Employee Assistance Program (EAP)
Care Navigation & Support: Access to Health Advocate services for help with claims, provider searches, and care decisions
Flexible Care Options: Telehealth services for convenient, low-cost access to care
Growth & Development: Mentorship programs and opportunities for career growth and internal mobility
Additional Perks: Monthly Tech Stipend, one-time home office setup reimbursement, Volunteer time off, commuter benefits, and employee focused programs

Additional Information

Actual salary may vary depending on job-related factors, including knowledge, skills, experience, and location. In addition to a competitive base salary, we offer discretionary target cash bonuses, restricted stock units (subject to Board Approval), and a comprehensive benefits package including health, life, and disability insurance, unbounded paid time off including parental leave, and a 401(k). 
To find out more, or to join the EVgo network, visit www.evgo.com. Connect with EVgo on LinkedIn and follow us on X. At EVgo, we are committed to creating an equitable and inclusive workplace where everyone feels welcome. We are an equal opportunity employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. Learn more about Cultivating Connection at EVgo. EVgo is also committed to providing reasonable accommodation to individuals with disabilities. Apply today to join our team and help make a meaningful impact in the fight against climate change. By submitting this form, you acknowledge you are sharing your personal information with EVgo. By proceeding, you consent to EVgo's Privacy Policy and Privacy Notice for California Residents. Find all details regarding personal information we collect, how we use that information, how we share that information, and your rights and choices in our here.