Revenue Cycle Director Job Title: Revenue Cycle Director Date Prepared: March 2026
Location: Beloit, WI EEO Category: Mid/Senior Mgr
Department: Administration Exempt
Reports to: Chief Financial Officer Pay Grade: 8
This position is responsible for leading and managing the policies, objectives, and initiatives across all revenue cycle operations for Community Health Systems, Inc. (CHS). The Director will oversee the strategic direction, goal setting, and performance management of the revenue cycle processes, encompassing the best practices related to the use of technology and analytics, as well as practice management processes. The position works closely with Finance and all clinical departments in the coordination of accurate data gathering, proper reimbursement, and prompt and high-quality patient service. The Director oversees the centralized scheduling, intake, coding, and billing processes for all areas, to ensure that payor requirements are met, and the patient experience is positive.
- Directs and oversees the overall policies, objectives, and initiatives of the revenue cycle activities to optimize the patient financial interaction with CHS. Specific areas of oversight are centralized scheduling, patient access (registration and benefit navigators), coding, and billing.
Propose and implement policies and procedures, work rules and performance standards to ensure the efficient and effective operation of CHS Revenue Cycle departments in compliance with organizational standards and federal, state and local laws.
Maintain appropriate internal controls over accounts receivables/cash receipts; monitoring charge posting, billing, and collection operations for compliance with established policies, regulations, procedures, and standards; and establishing benchmarks for “Days in Accounts Receivable” based on Federally Qualified Health Center industry standards.
Develop, plan, organize, and implement current and future best practices for revenue cycle scheduling, intake, coding, billing, collections, denial management and other functions.
Responsible for department's personnel action including hiring, training, retention, evaluation, and corrective actions.
Maintain strong working knowledge of FQHC revenue cycle management, applicable Federal and State laws and regulations, all aspects of third-party reimbursement policies and practices, and knowledge of Current ADA, CPT, HCPCS & ICD-10 coding.
Serve as a subject matter expert for department managers, staff, physicians, and administration for obtaining information or clarification on documentation standards, state and federal law, and regulatory requirements relating to coding and billing.
PREFERRED QUALIFICATIONS:
- Builds and maintains effective relationships with patients, staff, and the public, using strong interpersonal, written, and verbal communication skills to collaborate across departments and with internal and external stakeholders.
Highly organized and detail-oriented, with strong time management skills and the ability to prioritize workload, manage multiple tasks, and consistently meet deadlines with a sense of urgency.
Demonstrates the ability to work independently and as part of a team, performing effectively under pressure while applying strong analytical thinking, problem-solving skills, and sound decision-making.
Strong, in-depth knowledge of revenue cycle management principles and practices including medical and dental billing, coding, collections, managed care products, regulatory compliance, payor enrollment/credentialing, and financial reporting
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is regularly required to sit; talk or hear and has substantial movements of the wrists, hands, and/or fingers.
- The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is frequently exposed to significant work pace/pressure. The work environment is usually moderate.
The Revenue Cycle Director reports to the Chief Financial Officer.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job class. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
Community Health Systems, Inc. is an equal opportunity employer
Compensation details: 90000-120000
PI39d9e635ac95-37437-40025086
