Description:
The Shift Leader is responsible for actively supporting the Store Operations Team in all areas of business operations. They are responsible for effectively opening the store and/or effectively closing the store. The Shift Leader must emphasize and model Plum Market’s Guest Service standards. They will observe and enforce quality in execution in each department, adherence to Plum Market policies and monitor all compliance requirements.
Who you are:
You model and provide exceptional Guest Service.
You are organized, detail-oriented, comfortable with hard deadlines, and wish to continuously learn and grow your capabilities.
You are eager to collaborate with Store Operations, the VP and Support Group, and the other Team Leaders to make your store location the best it can possibly be.
You value inclusion and work to create an environment where everyone feels welcomed and every voice is heard.
You are innovative and have the courage to pursue new ideas.
You love a challenge and the satisfaction that comes from meeting it.
You inspire people to want to be their best selves.
What you will bring:
Ability to manage multiple Teams and Departments simultaneously.
Ability to coach Team Members to order enough product to keep the department fully stocked without overstocking.
Ability to work a variety of shifts including nights, weekends and holidays.
Excellent verbal and written communication skills.
Proficiency in Microsoft Suite.
Ability to stand and walk for up to 4 hours without a break – we work on the floor, and alongside our team.
Ability to bend and stoop to grasp objects, climb ladders, lift loads, up to 50 lbs. unassisted, push and pull carts weighing up to 100 lbs. unassisted.
What you will do:
Give exceptional Service to our Guests.
Lead Team Members in the in the store.
Communicate effectively with Guests, Team Members, Store Leadership and Director Group.
Adhere to all Plum Market policies and standard operating procedures.
Employment is contingent on a successful background check.
