PURPOSE/SUMMARY
The Maintenance Attendant plays a vital role in maintaining our property, common areas and its systems in top shape. Responsibilities include performing routine property and equipment repairs and preventative maintenance, monitoring utilities and assisting in ensuring the safety of guests and associates.
RESPONSIBILITIES
• Maintain complete awareness of:
• Scheduled group activities and house count.
• Property facilities and services in detail.
• Hours of operation.
• Facility layout.
• Fire and emergency plans.
• Departmental rules of conduct.
• Review department log records and be familiar with pertinent information relevant to the daily shift.
• Review the property open items/tasks status and follow up with the previous shift officer.
• Maintain accurate records and ensure the safekeeping of such in accordance to property procedures.
• Promote positive relations with guests and employees.
• Accommodate all resident and guest requests courteously.
• Answer the telephone within three (3) rings, using proper salutations and telephone etiquette per Holbrook service excellence standards.
• Maintain safe conditions and procedures in work area and other associated areas; check working condition of equipment and report all deficiencies immediately to supervisor to be rectified; report any safety hazard to supervisor.
• Maintain and repair all engineering systems.
• Maintain familiarity with the energy management system and field components.
• Complete assigned work orders in a timely fashion.
• Handle resident / guest complaints following Holbrook service excellence standards / procedures.
• Hold technical training classes for department.
• Responsible for daily rounds and log sheet; maintain the equipment logs, files and operation manuals for machines and equipment.
• Maintain property inventory and requisition parts as needed.
• Identify, locate and operate all shut-off valves for equipment.
• Repair and calibrate all controls.
• Follow a building touch-up / paint schedule.
• Follow and complete all assigned work orders by using Yardi module and assigned iPad.
• Communicate with other departments in a courteous and efficient manner.
• Perform all other related duties as assigned by supervisor; assist other departments by providing lateral service when possible.
Compensation details: 18-20 Hourly Wage
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