Description:

The Delivery & Operations Associate - Survey & Construction Supply plays a key role in ensuring accurate, timely product delivery to customers while supporting day-to-day branch operations. This position is responsible for coordinating & completing deliveries, handling order entry and billing, supporting warehouse and retail operations, and assisting with inter-branch inventory & equipment transfers. The ideal candidate is detail-oriented, customer-focused, and comfortable performing physical work in a fast-paced environment. This position operates within a normal M-F work schedule.

Responsibilities:

Delivery & Logistics

Operate a company-provided delivery van for local deliveries; no CDL or operation of large commercial vehicles required.
Safely load, transport, and deliver products to customer offices, warehouses, and jobsites
Plan and manage daily delivery routes to maximize efficiency and meet customer expectations
Load and unload delivery vehicles, ensuring product protection and accuracy
Organize and stage delivered materials in customer warehouses & storerooms when required
Complete inter-branch inventory & equipment transfers as needed

Order & Operations Support

Enter sales orders and process billing accurately within the ERP system
Pick, pull, and prepare inventory for customer orders
Assist with inventory counts, restocking, and general warehouse organization
Support retail showroom stocking, organization, presentation
Assist branch team with front counter coverage as needed
Maintain a clean, safe, and organized warehouse and delivery environment
Other tasks as required by management

Customer Interaction

Serve as a professional, customer-facing representative of Duncan-Parnell
Communicate clearly with customers regarding deliveries, questions, and basic order support
Provide sales and service support by identifying issues and escalating when appropriate

Requirements:

Strong attention to detail and commitment to accuracy
Excellent organizational and communication skills
Ability to work independently and manage multiple priorities
Customer-focused, professional demeanor
Ability to lift 50lbs and perform physical tasks regularly
Valid driver’s license with satisfactory DMV record (must meet company insurance requirements)
Ability to safely operate a forklift to load & unload trucks and stock warehouse
Basic computer skills (email, Word, Excel)
Must support and abide by Company’s values, mission, policies, and practices

Benefits:

· Medical, dental, vision, accident, life, & long-term disability insurance available

· Medical and dependent care FSA or HSA

· 401(k) Retirement Plan

· Paid Parental Leave

· PTO & Holidays

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended as a complete list of all responsibilities, duties, and skills required. All personnel may be required to perform duties outside of their normal responsibilities as needed.

Equal Opportunity Employer, including Veterans and Individuals with Disabilities

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DUNCAN PARNELL INC

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Delivery & Operations Associate - Survey & Construction Supply