Job Title: Medical Office Assistant
Entity: HTC
Job Type: Part-time
Hourly Rate: $21–$24/hour
Work Location: Vancouver, BC (occasional travel to Surrey; some remote hours)
About the Company
WELL Health Hemorrhoid Treatment Centres specialize in providing compassionate, effective care for patients with hemorrhoids and related conditions. We offer advanced, minimally invasive treatments in a supportive, patient-centered environment. Our dedicated team is committed to improving patient comfort, care quality, and long-term health outcomes.
Position Summary
As a Medical Office Assistant at WELL Health Hemorrhoid Treatment Centres, you’ll play an essential role in supporting patient care and clinic operations. Working primarily in our Vancouver clinic—and occasionally in Surrey—you’ll collaborate closely with physicians and clinic staff to deliver a smooth and positive patient experience. This role also includes a few hours of virtual administrative work each week, allowing for flexibility. The ideal candidate will be detail-oriented, compassionate, and organized, with excellent communication skills and a commitment to patient-focused service.
What You’ll Be Doing
Medical Office Assistant Duties
- Greet and register patients, verify insurance, and process payments
- Schedule and confirm appointments, managing patient flow throughout the day
- Escort patients to and from exam rooms and clean rooms between appointments
- Maintain accurate and up-to-date electronic medical records
- Answer phones, respond to inquiries, and manage clinic correspondence and faxes
- Assist with minor clinical tasks and support physicians as needed
- Handle billing tasks and submit insurance claims
- Ensure exam rooms and administrative areas are clean, stocked, and organized
- Contribute to a welcoming, efficient, and patient-focused clinic environment
You Have
- Previous medical office experience
- Strong organizational and communication skills
- Ability to commute reliably between Surrey and Vancouver
- Comfort working independently and as part of a team
The wage offered for this position will be competitive and determined based on your experience, qualifications, skills, and the specific needs of the organization. At WELL Health, we believe in fair and equitable compensation and aim to offer a competitive salary that reflects your value and expertise.
WELL Health is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, nationality, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated, fostering a culture where everyone can thrive – this is the WELL Way!
WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects our strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being. We are proud to be aligning with its Healthy Place to Work ESG strategy pillar.
Read more about us: https://stories.well.company
