Position Summary:
Reporting to the Director of Property Management, Facilities, and Community Development, the Capital & Special Projects Manager plays an integral leadership role within the Property Management Department supporting Housing Opportunities Corporation (HOC) in the delivery of capital planning, procurement and special projects. The Capital Improvements Manager is responsible for the development, implementation, and management of HOC’s long-term capital investment strategy. This includes identifying and prioritizing infrastructure needs, coordinating project planning and execution, and managing associated budgets. This role ensures consistent communication and collaboration with internal stakeholders and external partners to effectively deliver capital projects on time, within budget, and to specification.
Essential Duties and Responsibilities:
- Responsible for implementing procurement strategies, facilitating transparent and fair processes, managing vendor communications, and ensuring compliance with HOC procurement policies and directives. This includes proactively mitigating procurement-related risks, and ensuring contracts are awarded in alignment with organizational goals, budget considerations, and industry best practices.
- Lead projects outside the scope of routine maintenance, including significant renovations, facility upgrades, or specialized infrastructure initiatives. Communicate regularly with senior leadership, providing transparent progress reports and recommendations for continuous improvement of project outcomes.
- Manage bid and qualifications processes to select and manage vendors, design professionals, contractors, and consultants for all Capital Improvement purchases and facility projects.
- Manage all relevant project supplies, equipment purchases and facility projects to complete projects on time and on budget, and track projects with Real Page and Microsoft Project Manager software.
- Identify and integrate best practices related to capital projects, infrastructure upgrades, sustainability initiatives, and preventive maintenance to maximize asset lifespan and improve performance across HOC’s housing portfolio.
- Manage facility projects, maintain continual presence, as needed, at the site to ensure contractors achieve milestones and acceptance of work, and run team meetings.
- Prepare related cost estimates, reviews invoices, and monitors costs for all Capital Improvement projects and purchases.
- Oversee the facility construction process including compliance with local government agency requirements.
- Prepare draft contracts and agreements, negotiate contracts within predetermined approvals and prepare proposals and counterproposals or extensions.
- Assure compliance with plans and specifications.
- Responsible for the creation or maintenance of a database, schedule and report on all facilities deficiencies, cost estimates, priorities and update status for Property Management and Asset Management annually.
- Interact with the Asset Management department, contractors, inspectors, and authorities having jurisdiction over the project.
- Maintain binder of warranty work and follow up on items that qualify; work with development department, general contractors, and sub-contractor(s) to complete warranty work in Real Page.
- Assist in maintaining a database of files including drawings, permits, certificates, and maintenance records to ensure compliance.
- Ensure compliance with FHA & ADA requirements and local jurisdictional requirements
- Work with Lead Maintenance Techs and Development, as needed, to choose vendors and prepare all documentation.
- Prepare and present monthly reports that accurately forecast project costs and completion objectives to be in line with contracts.
- Multi-task and effectively organize responsibilities to achieve portfolio goals and objectives.
- Other duties as assigned.
Education and Experience:
- 5-10 years of progressive experience in facilities management or construction project management
- Knowledge and experience with Multifamily Housing systems strongly desired
- Proficient in the use of Google, Microsoft Excel, Word, Project, and other programs as necessary
- Knowledge of affordable housing
- Bachelor’s degree in a related field (construction management, engineering)
- REAC and NSPIRE experience
- Onsite operational management experience helpful.
- 1-3 years of progressively responsible leadership experience with a track record of building successful and collaborative relationships.
- Experience and ease working in multicultural environments.
- Valid Driver's License and Insured vehicle. Safe driving record.
Knowledge, Skills and Competencies:
- Customer service focused.
- Strong planning and project management skills required to coordinate effective, efficient operations and manage multiple priorities simultaneously; be proactive and exercise good judgment.
- Highly detail oriented.
- Knowledgeable in affordable housing rules and regulations governing properties, residents and housing applicants, programs and budgeting.
- Able to develop creative advertising and marketing campaigns.
- Creative and independent problem-solver.
- Communicate effectively at all levels, excellent verbal and written skills.
- Relationship builder and strong negotiation skills. Build successful relationships and establishes collaborative efforts interagency and with other stakeholders, including regulatory agencies and local, state and federal government departments and staff.
- Fiscal management skills. Knowledge and experience in managing budgets and analyzing financial statements.
- Integrity/Ethics; ability to maintain confidentiality in all aspects of the work environment.
- Able to drive a vehicle to a variety of work-related locations, , adhere to safety, driver's regulations and insurance requirements.
- Proficiency with Microsoft Office suite and housing database systems.
Physical Demands:
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; sit; walk, use hands to finger, handle, or feel; reach with hands; and talk or hear. Occasionally required to lift up to 25 pounds and climb stairs/ladders. Must be able to drive; travel to other locations such as property and housing sites, within the community and local region.
Work is performed both in an office environment and at housing properties. The noise level in the work environment is usually moderate. Employee is occasionally exposed to outside weather conditions and sites where safety and security are important. Occasional work after normal business hours. Use of phones, computer, fax and other general office equipment.
$84,365 - $94,911
PI64d823ab9040-37437-38518305
