Administrative Assistant
Phoenix-AZ-85001-United States
Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.
Hospice of the Valley is a national leader in hospice care and has been serving the Phoenix metropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility, and the privilege of doing meaningful, rewarding work.
Benefits:
- Supportive work environment with a culture of caring for patients and one another.
- Competitive wages and excellent benefit program.
- Generous Paid Time Off.
- Flexible schedules for work/life balance.
Position Profile
This role performs various administrative duties to support HOV’s clinical operations, including, but not limited to, the processing of pharmaceutical override approvals, Part D claims, requests for new/updated facility contracts, respite requests, acquiring credentialing for insurance plans, processing requests for donated funds and other patient-focused donations. This position also provides general administrative support, including scheduling meetings, taking meeting minutes, compiling information, and providing general clerical support.
Responsibilities
- Processes pharmaceutical override approvals by clinical pharmacists and/or members of the Prior Auth group.
- Processes requests for new and updated contracts with facilities.
- Coordinates with Senior Vice President of Clinical Operations to process Part D claims.
- Processes requests for donated funds/requests and processes requests for donated cemetery plots.
- Provides general administrative support.
- Serve as backup to Physician Administrative Coordinator with the electronic death certificate system.
- Processes Annual Insurance Renewal.
- Maintains and enhances professional skills.
- Adheres to high standards of personal and professional conduct.
Minimum Qualifications
- Minimum 3 -5 years of increasingly responsible administrative support experience.
- Working knowledge of multi-line phone systems.
- Excellent verbal and written communication skills. Ability to communicate with tact and diplomacy. Strong human relations skills to interact with others in a pleasant, cooperative, and effective manner.
- Ability to use initiative and independent judgment.
- Excellent organizational, analytical and critical thinking/problem-solving skills.
- Skilled in organizing and prioritizing work and manage multiple tasks and assignments.
- Ability to manage time well, meet deadlines and perform with attention to detail, speed, accuracy and follow-through with minimal supervision.
- Ability to deal with confidential information in a professional manner.
- Proficient computer skills.
Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V
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