Front of House Food and Beverage Manager

Tetherow Resort • Bend, Oregon, United States • 6h ago

Tetherow Resort is hiring a Front of House Food & Beverage Leader

Why Tetherow?

At Tetherow Resort we have a unique opportunity for you to lead a talented and versatile team and take our F&B operations to a new level. As the Front of House (FOH) F&B Manager you will oversee all resort front-of-house outlet and banquet operations. We take pride in providing a beautiful environment with great benefits and perks, where our team members can learn, grow, and thrive. We invite you to explore a career with us and join in the fun!

Who you are…

You are an experienced F&B professional with a passion for creating an exceptional guest experience. You understand the varied dynamics and requirements of successfully managing food and beverage operations and have a proven track record as a collaborative and skilled people manager and leader.

You have multi-year progressive leadership experience overseeing all aspects of F&B front-of-house operations; prior resort/hospitality specific experience strongly preferred
Have a proven ability to successfully lead, inspire, develop and motivate diverse teams
You are strategic, analytical and have solid business acumen
Have budget development and management experience, understanding of accounting and cost control procedures, service standards, purchasing, inventory, compliance, safety and recordkeeping requirements
Have unparallel flexibility, stellar organizational skills, creativity, detail orientation and follow-through
You have been successful and thrive in a fast-paced environment
Have exemplary communication and listening skills, excellent interpersonal abilities and conflict resolution skills
Have a demonstrated ability to work well as a leader and a member of a team; ability to communicate effectively with all position levels within an organization
Have the ability to work a varied schedule, which may include early mornings, evenings, weekends, holidays and extended hours as business needs dictate
Present a professional appearance and pleasant demeanor; you enjoy going above and beyond for your team and guests and you like to have fun while at work!

What you’ll do…

Oversee daily front-of-house operations for banquets and six outlets, including fine dining, and workclosely with the Executive Chef to ensure the success of the entire resort F&B operations
Set expectations, train and hold F&B FOH teams accountable for demonstrating desired service behaviors
Establish challenging, realistic, and obtainable goals to guide FOH operations and performance
Monitor the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed
Lead all front of house F&B team members, including hosts, servers, bartenders, supervisors and managers
Regularly review and evaluate the degree of customer satisfaction in F&B, including banquet service; recommends new operating and marketing policies as necessary
Facilitate the adequate scheduling and supervision of all F&B FOH team members, with optimal management coverage from opening to close of daily operations
Identify opportunities to increase profits and create value by challenging existing processes, encouraging innovation, and driving necessary change
Respond to member/guest inquiries and effectively resolve any issues
Oversee the recruitment, training, development and career progression of FOH F&B team members and manage retention efforts
Represent Tetherow Resort in a professional and exemplary, brand-centric manner, leading an engaged and motivated team to offer a phenomenal experience to our members and guests
Communicate clearly and develops strong working relationships with all team members working in food and beverage operations and throughout the property, contributing to a positive and cohesive working environment

Extra Perks!

Medical, dental and vision insurance coverage for eligible employees
401(k) plan with Company match
Bonus eligibility
Paid time off
Golf privileges
Discounts at Tetherow restaurants & Golf Shop
Work within minutes of downtown Bend in one of the most beautiful settings in Central Oregon!

What are you waiting for? Click here, apply and join the team: https://tetherow.com/careers/