PATIENT ACCESS SPECIALIST- CARDIO CLINIC
Macomb-IL-61455-United States
- Expected pay for this position is $17.55 - $23.69. Actual pay will be determined by experience, skills and internal equity.
- MDH Benefits package includes:
- Medical, Dental, Vision
- 457B and employer match
- Company paid STD and LTD
- Job Summary
Performs a variety of clerical duties in support of the Cardiopulmonary department. These duties include, but are not limited to, typing correspondence and reports, scheduling appointments, filing, taking phone messages, and preparing patient charges.
EDUCATION AND EXPERIENCE: Must be a high school graduate or equivalent. Should have secretarial background and experience with office equipment and personal computers. Must have typing speed of at least 30 wpm and transcription capabilities.
JOB KNOWLEDGE: Knowledge of medical terminology preferred. Proficiency in office procedures such as work processing, filing, writing, answering phones and conveying information. Must posses good organizational and communication skills. The patient population must be considered when assessing job knowledge required from the employee.
ABILITIES, INTERESTS AND TEMPERAMENTS:
Ability to deal effectively, tactfully, patiently and pleasantly with patients, family members, physicians and staff members.
Absolute integrity and emotional stability, with sufficient maturity to handle and maintain confidentiality.
Ability to exercise tact, initiative and good judgement.
Capable of developing and maintaining positive working relations with supervisors, co-workers and others enlisting their support and cooperation. Demonstrates commitment and loyalty to the hospital.
A preference for routine, concrete and organized activities, but also must possess the ability to adapt to changes resulting from emergencies and schedule, staff or procedural changes.
A commitment to strive for optimal skills and greater competencies in the area of office management and interpersonal relationships.
Ability to follow detailed written and oral instructions.
Ability to maintain necessary records.
Ability to perform tasks requiring independent knowledge in addition to instructions provided.
Follow departmental and MDH policies, safety regulations and accrediting standards.
Must have the ability to work with a variety of patients of all populations (e.g. developmentally appropriate care, cultural diversity, patients with pain, victims of abuse or neglect, and diagnosis or procedure specific such as patients with congestive heart failure or cesarean delivery).
PI274808578
