Join a pioneering health technology company dedicated to transforming how people manage their well-being through AI-driven solutions. With a mission to make healthcare more accessible, proactive, and personalized, they leverage cutting-edge technology to empower individuals with real-time health insights and support. Their innovative platform is designed to enhance user engagement and improve health outcomes at scale.
We’re seeking a proactive IT & Security Manager to take charge of the internal IT operations, employee support systems, and overall security framework. This role blends technical leadership with direct team management. You’ll oversee the IT Support Engineer, collaborate with external partners, and drive the design and rollout of secure, scalable infrastructure.
You'll be responsible for everything from MDM and identity systems to endpoint security and technical controls for HIPAA/SOC 2 compliance. If you're energized by fast-moving, purpose-driven environments and enjoy balancing hands-on technical work with team leadership, we’d love to connect.
What You'll Do
- Manage and mentor the IT Support Engineer, with responsibility for growing the IT and security team over time.
- Oversee vendor relationships and manage external IT/security contractors, ensuring alignment with IT and security priorities.
- Lead day-to-day IT operations, including device management, onboarding/offboarding, SaaS system administration, and license governance.
- Evaluate, select, and implement IT and security tools to support scalability, security, and compliance.
- Own the overall IT & Security posture, including: endpoint protection, vulnerability management, and Identity management (SSO/SCIM/MFA).
- Partner with our compliance team to ensure continuous HIPAA and SOC 2 compliance.
- Develop and maintain internal IT automations and self-service tools.
- Own and continuously improve core IT and security processes (e.g., onboarding/offboarding, access control, incident response, change management), ensuring they are effective, scalable, and well-documented.
- Own and complete security questionnaires from partners, customers, and auditors, coordinating internally to ensure accurate and timely responses.
- Work with the engineering team to develop the cloud & application security program.
What You Need
- 7+ years in IT systems engineering or IT operations.
- 3+ years in a managerial or technical lead role.
- Experience with MDM tools, identity platforms (Google Workspace, Entra ID), and endpoint security.
- Experience designing and implementing IT or security strategies, including tooling selection, process design, and roadmap planning.
- Strong scripting or automation skills (PowerShell, Bash, or Python).
- Working knowledge of HIPAA, SOC 2, and secure IT practices.
- Excellent communication, documentation, and collaboration skills.
- Preferred Experience:
- Experience in healthcare or other regulated industries.
- Experience in developing IT & Security programs.
- Familiarity with compliance automation platforms (e.g., Vanta, Drata).
- Relevant certifications (e.g., CISSP, CCSP, CISM**,** Azure Security Engineer Associate).
- This position is not eligible for relocation or visa sponsorship. Candidates must live within a commuting distance from the office. This is a hybrid role; onsite in the office is required weekly, along with remote work.
Salary & Benefits
- Location: Hybrid in Seattle, WA.
- Salary: $130,000 - $170,000 / Year.
- This is a full-time, long-term position.
- The position is immediately available.
- Hybrid.
- Monday through Friday.
- High-Impact Role: Own a core growth channel in a sector of healthtech experiencing rapid growth.
- Mission-Driven: Join a company that’s improving patient outcomes and transforming the way healthcare is delivered.
- Fast-Growing Environment: Thrive in a dynamic, scale-up atmosphere where you’ll have the autonomy to create meaningful change and implement new ideas from day one.
- Cutting-Edge Tech: Work with innovative tools and have the freedom to introduce new solutions, including AI-driven approaches.
- Collaborative Culture: Partner with passionate teams in Marketing, Product, and Clinic Ops to drive measurable results.
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