Triage Patient/Family Liaison
Pittsfield-MA-01201-United States
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DEFINITION/PRIMARY FUNCTION
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The Emergency Dept. Patient/Family Liaison functions in a complimentary or assistive role to the
Registered Professional Nurse. • To improve the Emergency Dept. patients satisfaction with their episode of care in the Emergency
Dept. This will be achieved by facilitating communication between patients, their families or significant
others, and the healthcare providers. Emphasis will also be placed on attending to the needs of
patients and their families.
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POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
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Experience:
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Patient care or patient relations experience in a hospital or healthcare setting preferred.
Computer skills required.
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Education and Training:
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High School diploma or equivalent.
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License, Certification & Registration:
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CPR certification is required.
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Other Requirements:
PI273788251
