Human Resources Coordinator
Saratoga Springs-NY-12866-United States
Human Resources Coordinator
Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY 12866
Employment Type: Full-time; Days: 7:00am-3:30pm
Department: Human Resources
Salary Range: $17.58 - $25.87, based on experience and qualifications
About Saratoga Hospital
At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.
About the Role
We’re looking for a dedicated Human Resources Coordinator to join our team and help us continue delivering the level of care our employees, patients and families deserve. In this role, you’ll be a vital part of our HR team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. This position provides significant support to the Human Resources team by performing a variety of administrative tasks and assisting with department initiatives. This position acts as the central point of contact for inquiries from candidates and employees and at all levels of the organization. As the entry point to Human Resources, this position plays a key role in establishing an effective and positive workflow within the department. The HR Coordinator will be responsible for data entry associated with the applicant tracking system and other tracking mechanisms, ensuring data integrity in all transactions. When needed, the HR Coordinator will support other HR related functions.
What You’ll Do
- Customer Service: Acts as primary point of contact at the HR Front Desk. Greets all customers to ensure positive customer service, answers questions, and problem solves. Answers incoming calls and responds to routine inquiries or routes calls to appropriate HR representative. Maintains inventories of HR forms and assists employees with form completion, ensuring completeness, thoroughness and timely submission. Coordinates ordering and inventory of supplies and other resources.
- HR Shared Inbox: Oversee the shared HR inbox, ensuring timely responses and proper routing of inquiries to the appropriate departments. Monitor incoming messages, prioritizing urgent requests and maintaining organized communication records. Address employee and external inquiries with professionalism and accuracy, escalating complex issues as needed. Collaborate with HR team members to improve inbox management processes and maintain efficiency.
- Human Resources Support: Process new hire I-9 forms and associated documentation, ensuring compliance with federal and company policies. Capture and produce employee ID badge photos for identification purposes. Maintain and update relevant spreadsheets, trackers, and systems with accurate employee information. Coordinate with HR and relevant departments to verify and organize employee records efficiently.
- Licensure Reporting: Manage and maintain licensure records, ensuring accurate reporting and compliance with regulatory requirements. Verify and track employee licensures, certifications, and renewals in relevant databases and systems. Prepare and submit licensure reports to internal stakeholders and external agencies as needed. Collaborate with HR and department leads to address licensure discrepancies and ensure timely renewals.
- Employment Verifications: Conduct employment verifications for current and former employees, ensuring accuracy and compliance with company policies and legal requirements. Respond to verification requests from external parties such as banks, government agencies, and prospective employers in a timely manner. Ensure confidentiality and accuracy in handling sensitive employee data.
- Reporting/Tracking: Responsible for running regular reports in the HRIS and Applicant Tracking System, communicating any trends identified.
- Contract Employees: Ensures temporary help requests are approved and processed in a timely manner, and acts as a liaison with the temporary agencies.
- Onboarding Support: Primary contact for new hires during onboarding. Ensures new hires have met all requirements to begin their first day of employment, in compliance with applicable laws, policies, and processes. Runs required checks, include background, education, employment, etc. Assists new employees with the completion of onboarding paperwork. Follows up regularly with new hires to ensure they will be cleared to begin work on their scheduled start date. Enters new hire information into HR systems and appropriate tracking documents. Provides updates to hiring manager and appropriate internal staff of onboarding status.
- Orientation Support: Collaborates with outside departments including Employee Health, Clinical Education, Nutrition Services, and Information Systems to ensure orientation runs smoothly. Notifies new hires of orientation details. Makes updates to the orientation schedule, as needed. Responsible for ensuring virtual orientation is assigned though the Learning Management System. Tracks completion of in person and virtual orientation to ensure compliance and notifies appropriate parties. Suggests updates and process improvements related to orientation.
- Recruitment Support: Provides support to the recruitment team related to recruitment initiatives and events, including, but not limited to career fairs and hiring events. Monitors recruitment mailbox to ensure timely response.
What You Bring
- Minimum of high school diploma or GED required.
- Two years related administrative experience, required. HR experience preferred. Additional education may be considered in lieu of experience.
- Ability to organize and establish day-to-day priorities
- Utilizes critical thinking skills in all aspects of the job
- Must be able to multitask while remaining professional, focused, composed, and positive
- Excellent customer service skills
- Displays integrity, friendliness, and compassion
- Must be able to establish an appropriate and effective rapport with others
- Must be flexible to take initiative and embrace new opportunities to grow both personally and organizationally.
- Problem solving skills
- Proficient with Microsoft Office products: Outlook, Word, Excel, PowerPoint, Teams, etc.
- Strong organizational skills
- Effective interpersonal skills
- Ability to work as part of a team and independently
- Must have strong analytical abilities
- Strong working knowledge of human resource policies and practices
Why Saratoga Hospital
- A caring, community-focused culture rooted in teamwork and trust
- Supportive leadership that invests in your development and well-being
- Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
- Opportunities to grow within the Albany Med Health System
- Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions
Our Commitment
We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you.
How to Apply
Click the ‘apply’ button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special place to grow your career.
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