Insurance Specialist
South Bend-IN-46601-United States
Health Insurance Specialist
At Beacon Health System, we deliver outstanding care, inspire health, and connect with heart. We're looking for a knowledgeable and compassionate Health Insurance Specialist to join our team and ensure that patients have the financial access they need for quality care. This is a vital role for someone who excels at navigating complex insurance processes, loves problem-solving, and is committed to delivering a great experience for patients and staff alike.
What You’ll Do
As a Health Insurance Specialist, you’ll play a key role in helping patients understand and access their benefits while supporting efficient departmental operations. Key responsibilities include:
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Reviewing patient records and insurance benefits to ensure required treatments are authorized and covered.
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Obtaining prior authorizations by collaborating with providers and clinical staff.
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Verifying insurance eligibility and documenting approvals.
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Monitoring insurance policy updates and medical necessity criteria.
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Auditing billing records and correcting documentation errors.
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Serving as a liaison between the department and insurance companies, Patient Accounts, Medical Records, and patients.
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Coordinating administrative tasks, maintaining documentation, and educating patients on insurance coverage.
Who We’re Looking For
Education & Experience
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Associate’s degree or equivalent certification in medical billing, coding, health information technology, or a related field required.
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Minimum of 1–2 years of related experience in insurance verification, prior authorizations, or a healthcare support setting.
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Familiarity with Medicare, Medicaid, and commercial insurance processes.
Skills & Qualifications
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Strong knowledge of medical terminology and current billing/coding standards.
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Excellent communication and customer service skills to work with patients, providers, and insurance companies.
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Highly organized and detail-oriented with strong analytical skills.
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Proficiency with EHR systems, insurance portals, and standard office software.
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Able to manage sensitive patient data with professionalism and confidentiality.
Working at Beacon
At Beacon, you’ll be part of a collaborative team focused on delivering exceptional service and care. You’ll also benefit from our culture of accountability and continuous improvement—what we call The Beacon Way:
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Leverage innovation everywhere
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Cultivate human talent
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Embrace performance improvement
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Build greatness through accountability
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Use information to improve and advance
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Communicate clearly and continuously
Why Beacon?
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A mission-driven, community-centered healthcare organization
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Opportunities for personal and professional growth
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A supportive, team-based environment
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Competitive benefits and professional development
Ready to make a difference behind the scenes of great patient care? Apply today to join Beacon Health System as a Health Insurance Specialist.
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