The Northeastern Vermont Regional Hospital (NVRH) Neurology Clinic seeks a dedicated Medical Secretary to serve as the administrative backbone of our medical office. In this essential role, you will provide comprehensive clerical support while ensuring seamless patient care coordination. Your responsibilities will encompass maintaining accurate medical records, managing multi-line telephone systems, coordinating appointments and referrals across various departments, including laboratory, radiology, and specialty clinics, performing precise data entry, and optimizing patient flow to enhance the overall healthcare experience.
Duties and responsibilities will include:
- Administrative Support: Answer phones, screen calls, maintain patient files, process mail and forms, handle medical records requests, and provide general clerical support, including typing and photocopying
- Patient Care Coordination: Schedule appointments and referrals, greet patients, register and update patient information, prepare encounter forms, and assist with patient checkout and follow-up scheduling
- Financial Management: Collect patient co-pays and outstanding balances, maintain balance sheets, and potentially handle deposit responsibilities
- Medical Documentation: File clinical notes and test results, and ensure accurate completion of encounter data and medical records.
Northeastern Vermont Regional Hospital is located in St. Johnsbury, Vermont, in the Northeast Kingdom. We are a community, not-for-profit, acute care, critical access hospital. NVRH is one of two Vermont hospitals designated Baby Friendly™ by the World Health Organization. The organization offers primary and preventive care, surgical and specialty services, inpatient and outpatient care, as well as 24-hour, physician-staffed emergency services. Aligned with community partners, NVRH values and invests in efforts to address social conditions, creating well-nourished, well-housed, physically healthy, mentally healthy, and financially secure communities. NVRH serves the health needs of over 30,000 people in Caledonia and southern Essex Counties in Vermont, employing more than 700 dedicated staff.
Join our healthcare team dedicated to delivering exceptional services to your community at NVRH! We offer competitive compensation featuring enticing benefits such as student loan repayment, tuition reimbursement, paid time off, a complimentary gym membership, affordable health, dental, and vision plans, a 401(k) with company matching, and additional perks. Discover a fulfilling career with us where you can make a meaningful impact while enjoying comprehensive rewards and support.
If you are a qualified and experienced Medical Office Secretary seeking a rewarding healthcare career, we encourage you to apply for this exciting opportunity.
