Who is Gather Health?
Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care.
About this Opportunity
This clinic-based role will include responsibilities for reducing unnecessary hospital utilization by providing proactive outreach to patients and triaging incoming clinical concerns.
Some of the day-to-day duties will include but are not limited to:
·Support Acute Care PCP
·Address incoming alerts from remote patient monitoring devices and patient self-reported needs to ensure patients are safe at home
·Provide telephone calls to patients who have been in the hospital to assess stability and safety upon discharge home and schedule primary care follow up with a Gather team member.
·Triage intake for incoming patient calls and transfer to next appropriate level of care
·Review clinical inbox cases as assigned and follow up with patients or Gather team members to address concerns
·Escalate clinical concerns to medical control provider
·Additional duties as assigned
What are the requirements for this position?
·Medical professional such as Medical Assistant or EMT for minimum of 3 years
·Minimum of 1 year of experience with triage intake
·Experience working in a fast paced medical practice
·Experience with EHRs, preferably Athena, and basic office tools such as email, Outlook calendar, etc.
·Strong verbal, written, and reading comprehension skills in English
·Ability to work regular office hours Monday through Friday
·Ability to work for any employer in the United States
·Self-motivated and capable of working independently with moderate supervision
·Willingness to work with complex populations to resolve medical issues quickly
What are the preferred, "nice to have" requirements?
·Proficiency in building processes and improving clinical workflows
·Strong prioritization, flexibility, and adaptability skills
Why should I join Gather Health?
·We are a mission-based organization that is passionate about changing the way seniors experience primary care
·Our business model is unique and on the cutting-edge of the primary care industry
·Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues
·We are intentionally building a strong company culture and providing a compassionate and joyful work environment
·We offer competitive pay and benefits for our full-time colleagues, including:
oMarket-based base salaries
oPaid Time Off (total of 3 weeks per year PTO that accrues with each pay period)
o11 Paid Holidays
oMedical insurance coverage (health, dental, vision) with no waiting period for enrollment o
oShort and Long-Term disability insurance at no cost to you
oBasic life insurance coverage at no cost to you
o401K match up to 4% of income
oEmployee Assistance Program at no cost to you
oOptional supplemental benefits
I'd like to know more – what's the next step? Great! An employment relationship is a two-way street – as much as we want to make sure to hire the right person, we want YOU to feel great about us too. Let's start by first having an exploratory conversation (via Zoom or phone) and go from there.
Gather Health is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.
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