The Maine Municipal Association's Risk Management Services department is seeking a detail-oriented and organized Claims Support Specialist to join our collaborative Claims team. This position plays a critical role in maintaining accurate claims information and supporting the efficient administration of Workers' Compensation and Property & Casualty claims in a fast-paced, paperless environment.
What You'll Do
- Process and enter new claims and claim updates into the claims management system.
- Open, sort, scan, and route incoming correspondence and documents.
- Process medical bills, expense payments, and other claim-related transactions.
- Print and reconcile claim checks.
- Generate and distribute correspondence, reports, and Workers' Compensation Board forms.
- Perform daily electronic data transfers and claims processing activities.
- Respond to member and vendor inquiries and provide administrative support as needed.
- Assist with general office and departmental support functions.
What We're Looking For
Why Join MMA?
- Make a meaningful statewide impact in municipal governance.
- Join a collaborative, mission-driven organization.
Outstanding Employee Benefits
MMA offers a highly competitive and comprehensive benefits package, including:
- 100% employer‑paid health and dental insurance for full‑time employees.
- Employer retirement contributions up to 10%, supporting your long‑term financial well‑being.
- Generous paid vacation, sick leave, and holidays, promoting strong work‑life balance.
Please include a resume and cover letter as well as three professional references.
8:00AM - 4:30PM, Monday through Friday, 37.5 hours per week.
Compensation details: 19.31-25.1 Hourly Wage

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