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Develops strategies for frontline patient safety engagement and accountability.
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Leads efforts associated with new knowledge and innovation including interdisciplinary quality initiatives (division specific quality improvement projects, Patient Satisfaction, and DNV surveys) evidence based practice projects and clinical research.
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Delegates, supervises personnel, solves problems, makes decisions and develops systems and processes for successful integration and implementation.
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Works collaboratively with department leadership regarding strategic planning, continuous quality improvement, financial/ budget reporting and monitoring.
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Provides leadership, education, guidance, recognition, and professional development to personnel in order to support daily operations.
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Manages work flow, performance, and overall practice operations achieving expert care, superb service, and maximum physician/staff productivity.
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Solves problems, makes decisions, develops systems and processes for successful integration and implementation, utilizing organizational and analytical skills.
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Delegates and supervises personnel; facilitates recruitment, interviewing, hiring, training, performance review, corrective action, and competency of staff for performance of job roles.
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Identifies potential problem areas, develops a system for objectively monitoring performance, and creatively seeks solutions to foster quality improvement.
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Maintains physical environment and equipment for effective operations; anticipates and facilitates needs for repair, renovations, and/ or modifications of work environment and equipment for the effective provision of services.
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Provides timely and appropriate resolution to patient, physician, personnel, vendor and organizational concerns or complaints.
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Independently carries out and is accountable for daily operations and other activities as assigned.
