Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Director of Rooms for The Henry Hotel in Dearborn, MI
The Henry, an Autograph Collection hotel, brings the best of Michigan to life through art-inspired design and premium amenities. Our lobby, guest rooms, and event spaces feature a thoughtfully curated selection of contemporary art, stunning chandeliers, and bold color accents that set an unmatched atmosphere of modern luxury. The hotel offers a variety of amenities, including pet-friendly accommodations, complimentary Wi-Fi, and a sparkling indoor pool, ensuring an exceptional stay in Dearborn, MI.
Benefits of Being The Henry Ambassador:
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Employee Assistance Program
- Career Growth Opportunities
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
Pay range for this position is $85,000- $95,000 based on experience and education.
What You'll Do
- Lead and oversee all day-to-day Rooms Division operations to ensure exceptional service delivery and guest satisfaction.
- Ensure the efficient and effective operation of the hotel while maintaining Marriott brand standards.
- Recruit, train, coach, develop, and engage Rooms Division team members.
- Monitor guest service scores, online reviews, social media feedback, and guest comments to identify opportunities for continuous improvement.
- Participate in the development and execution of short- and long-term operational and financial plans.
- Manage departmental budgets, labor productivity, and staffing guidelines to achieve financial objectives.
- Ensure the safety and security of guests, associates, and hotel assets.
- Maintain strong working relationships with all hotel departments, guests, vendors, and business partners.
- Ensure compliance with hotel policies, procedures, and company standards.
- Partner closely with the General Manager to execute strategic hotel initiatives and achieve business goals.
What You'll Bring
- Minimum of 2 years of leadership experience in hotel operations as a Director of Rooms, Rooms Division Manager, Assistant General Manager, or service-focused General Manager in a full-service hotel environment.
- Strong knowledge of hotel operations, guest service, and Marriott brand standards.
- Working knowledge of Marsha, ADP, and NetSuite.
- Experience managing budgets, financial statements, labor management, and staffing models.
- Demonstrated success in delivering exceptional guest satisfaction results.
- Proven ability to develop and implement policies, procedures, and systems that improve operational performance.
- Commitment to fostering a culture of safety through training, reporting, and recognition programs.
- Strong analytical, problem-solving, and decision-making skills.
- An engaging, authentic leadership style with a passion for developing teams and driving performance.
- Ability to thrive in a fast-paced, luxury hospitality environment.
What we can offer you:
- Health, vision and dental insurance -1st of Month after 30 days
- 401(k) Match
- Free Meals and Parking
- Paid Vacation
- Paid Holidays
- Cell Phone Allowance
- Discount programs for shopping, travel, tickets and more.
- Access to our Talent team to help you reach your career growth goals.
EOE/DFW
Please note that this job description is not an exclusive or exhaustive list of all functions that a Director of Rooms may be asked to perform
