SR. FIELD SERVICE TECHNICIAN
Department: Field Service
Reports To: Field Service Manager
FLSA Status: Non-Exempt
Location : Remote – Chicago area preferred
Updated: 05.19.26
Aqueous Vets (AV) is a leading vertically integrated manufacturer and supplier of treatment systems designed to remove PFAS and other contaminants of emerging concern (CECs) from groundwater and drinking water, protecting our health and the environment. As a trusted industry leader, AV pairs its team of seasoned engineers and water industry professionals with an innovative, entrepreneurial approach to creating cutting-edge solutions for each end user. From concept to commission, AV’s turnkey solutions encompass a full range of capabilities, including design, manufacturing, installation, commissioning, and exemplary, long-term customer service. A proud member of the Bain Double Impact family, AV is passionate about ensuring sustainable social and environmental impact in the communities it serves. To learn more, visit AqueousVets.com.
Description
A Sr. Field Service Technician is responsible for providing service and customer support during field visits or dispatches. This individual must be able to apply mechanical knowledge to build and install water treatment systems according to engineering specifications and design.
Essential Duties and Responsibilities:
Assist in site installation of AV filtration systems, GAC/media services, ductile iron pipe, stainless steel pipe site layout and planning Interpret blueprints, specifications, diagrams, or schematics to determine filtration installs, and pipe design installCollaborate with Operations to plan future filtration builds and support related needs.Ensure compliance with all safety requirements and protocols in hazardous work environments.Maintain job detail updates within the ERP system Regularly communicate and report progress updates to managementAbility to work under limited supervisionDemonstrates a strong commitment to the company’s social and environmental mission by promoting sustainable practices, fostering an inclusive work environment, and consistently prioritizing health and safety in all aspects of their role.
Qualifications:
To perform this job successfully, an individual must be professional, proactive, and positive. Having a passion for exceptional customer service and support is a must. Being sensitive to the unpredictable demands and uncertainties associated with customer service is a requisite to delivering superior results and exceeding the expectations of very demanding customers.
Education and Experience:
Candidates must have experience with 2- to 16-inch pipe fitting, rigging and crane operations, mechanical systems, and basic plumbing. Experience in water treatment, filtration, and media systems is a plus. A CDL, 40-hour HAZWOPER certification, and Hazmat-endorsed TSA chemical transport certification are preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to perform light to heavy physical activity in inclement weather at times. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and depth perception.
Required Skills/Abilities:
Ability to travel up to 95% Ability to install new systems and troubleshoot existing installations of mechanical systems.Ability to read and understand mechanical drawings.Ability to use hand/power tools and possess a basic understanding of machining tools.Ability to use crane and rigging operations.Working knowledge of personal computer, keyboard, and software programs.Working knowledge of manufacturing processes.Strong interpersonal skills.Good verbal and written skills.Proven organizational skills.Ability to prioritize and work with limited supervision.Ability to explain how and why specific conclusions were reached.Ability to maintain confidentiality.Ability to work well under pressure and to remain flexible to changing schedules and demands.
Aqueous Vets® is an equal-opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin, or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.
