Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required Education and Experience
- Bachelor degree in Human Resources, Business Administration, or related field required.
- CEBS certification preferred.
- PHR or SPHR acceptable as an alternative; deep ERISA and ACA operational experience may substitute for either.
- 5-7 years of progressive benefits administration experience.
- 2-3 years of experience in a program ownership or lead role, not solely processing.
- Experience managing full-cycle benefits programs including annual renewal cycles.
- Multi-entity or multi-subsidiary experience preferred.
- Broker relationship management experience, including directing the relationship and not only working alongside the broker.
- Master degree preferred but not required.
Desired Skills and Knowledge
- Strong knowledge of ERISA compliance and plan document management.
- ACA reporting experience, including 1094/1095 filing.
- Form 5500 preparation and filing experience.
- COBRA administration and compliance knowledge.
- HIPAA privacy rules as applied to benefits.
- Section 125 cafeteria plan administration, including FSA, HSA, and HRA programs.
- Pension and retirement plan familiarity, including 401(k) and defined benefit basics.
- Direct carrier and TPA relationship management experience.
- Renewal negotiation experience, including ability to evaluate and question rate increases.
- Plan design evaluation and cost/benefit analysis experience presented to leadership.
- Billing reconciliation ownership across multiple carriers.
- ERP and HRIS proficiency, with Vista, Oracle, or Workday experience a plus.
- Benefits administration platform experience, including carrier portals, TPA systems, and enrollment platforms.
- Advanced Excel skills for benefits reporting and reconciliation.
- Ability to communicate complex benefits information to employees in plain language.
- Comfort presenting cost data to subsidiary leadership and finance.
- Supervisory experience with ability to coach and hold direct reports accountable.
Certificates, Licenses, Registrations
- CEBS (Certified Employee Benefits Specialist) preferred.
- PHR or SPHR are acceptable as an alternative.
- A valid California Driver License.
Competencies
- Effective Communication
- Analytical Thinking
- Results Oriented
- Collaboration
- Presentation Skills
- Initiative
- Thoroughness
- Business Acumen
- Conflict Management
- Personal Integrity
Physical Requirements
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Office - The noise level in the work environment is usually moderate.
Job Site - While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, outside weather conditions, extreme cold, extreme heat, and vibration. The noise level in the work environment is usually loud.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
