Entity: WELL Health Clinic Network Inc.
Position Title: Lead Medical Office Assistant
Hourly Pay range: $24 - $27
Job Class: Full Time
Work Location: O'Regan North York
About the Company:
WELL Health Hemorrhoid Treatment Centers specialize in providing compassionate, effective care for patients with hemorrhoids and related conditions. We offer advanced, minimally invasive treatments in a supportive, patient-centered environment. Our dedicated team is committed to improving patient comfort, care quality, and long-term health outcomes.
Position Summary:
As a Lead Medical Office Assistant at WELL Health Hemorrhoid Treatment Centers, you’ll be an essential part of the patient care experience while also overseeing the daily operations of two clinic locations. Working closely with physicians and clinic staff, you will help facilitate smooth clinic operations, coordinate staffing and schedules, ensure compliance with clinic policies, and provide outstanding service and support to patients. This role requires strong multitasking abilities, leadership skills, attention to detail, and a commitment to delivering compassionate care in a fast-paced, clinical setting.
What you will be doing:
Medical Office Assistant Duties
Greet and register patients, verify insurance, and process payments Schedule and confirm appointments, managing patient flow throughout the dayEscort patients to and from exam rooms and clean rooms between appointments Maintain accurate and up-to-date electronic medical records Answer phones, respond to inquiries, and manage clinic correspondence and faxes Assist with minor clinical tasks and support physicians as needed Handle billing tasks and submit insurance claims Ensure exam rooms and administrative areas are clean, stocked, and organizedContribute to a welcoming, efficient, and patient-focused clinic environment
Operations & Clinic Management Responsibilities
Keep physician schedules accurate and up to date across both clinic locations Manage staff vacation requests and ensure appropriate staffing coverage Assist with preparing and participating in staff meetings Order and track clinic inventory to ensure adequate supplies Coordinate with the property management company for building-related issues or maintenance needs Address and resolve minor patient or staff concerns in a timely and professional manner Monitor workflow and adjust staffing or scheduling to maintain operational efficiency
You have:
Previous medical office experience Strong organizational and communication skills Ability to commute reliably between North York and Mississauga Comfort working independently and as part of a team
The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.
WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.
This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.
WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annualSustainability Impact Report.
Want Read more about us: https://stories.well.company/
