STAFFING MANAGER
We are a National Destination Management company with over 13 offices nationwide and over 250 Team Members and growing. We are the collaborators, event planners, logistics coordinators, innovators, creators, and dreamers who do what we love with a passion to please. We have over 57 industry awards as a demonstration of our commitment to excellence. Come be part of this award-winning team!
SCHEDULE: This position is based on client needs, and will require you to workdays, evenings, and/or nights as well as holidays and weekends, as needed.
OVERVIEW OF POSITION:
A Staffing Manager plays a pivotal role in overseeing the recruitment, hiring, and management of field staff personnel within the Hello! organization. This position includes the following responsibilities such as (but not limited to):
Recruitment and Onboarding:
- Develop and implement recruitment strategies to attract qualified field staff candidates.
- Source candidates through various channels (job boards, social media, networking, etc.).
- Review resumes, conduct interviews, and collaborate with internal teams to assess candidates.
- Coordinate and facilitate the onboarding process for newly hired field staff.
- Develop or oversee training programs to ensure employees have the necessary skills for their roles.
- Provide orientation sessions and materials to new field staff.
Staffing Administration and Daily Operations Management:
- Oversee daily staffing requirements, ensuring adequate coverage and efficient scheduling of personnel.
- Manage and maintain accurate records of employee attendance, time off, and work schedules using payroll and timekeeping systems.
- Coordinate with department managers to forecast staffing needs and align schedules to meet operational demands.
Performance Management & Employee Relations:
- Act as a point of contact for field staff inquiries and concerns.
- Provide guidance and support for addressing performance issues or conflicts.
- Mediate and resolve conflicts between field staff or between field staff and management.
- Foster a positive work environment and promote morale and engagement.
Payroll Management:
- Process payroll accurately and on time, verifying hours worked, overtime, and other relevant compensation factors.
- Address any discrepancies or issues related to payroll, timekeeping, or scheduling promptly and efficiently.
- Collaborate with finance and accounting departments to ensure payroll and staffing expenses align with budgetary guidelines.
- Implement and optimize systems and procedures for effective staffing administration, payroll processing, and timekeeping accuracy.
Compliance and Legal Requirements:
- Stay updated on labor laws, regulations, and compliance standards.
- Ensure adherence to employment laws and company policies in all staffing activities.
Skills and Qualifications:
- Ability to effectively communicate & manage all team members under the staffing dept.
- Excellent communication, interpersonal, and leadership skills.
- Proven experience in recruiting, HR, or staffing-related roles.
- Strong understanding of employment laws and regulations.
- Ability to multitask, prioritize, and work in a fast-paced environment.
SPECIAL REQUIREMENTS: Must have valid driver's license with a good driving record.
Equal Opportunity Employer (EEO) Statement
Hello! Destination Management is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws.
ADA Essential Functions Statement
The tasks listed above represent the essential functions of the position. Additional duties may be assigned as needed. Candidates must be able to perform these essential functions with or without reasonable accommodation.
Physical & Environmental Requirements
This position requires the ability to remain in a stationary position, move about the workplace, and operate standard office equipment. Physical requirements are described using ADA-compliant, non-exclusionary language.
Reasonable Accommodation Statement
We are committed to providing reasonable accommodations to individuals with disabilities to enable successful performance of essential job functions. If you need accommodation during the application or employment process, please notify Human Resources.
Pay Transparency Notice
Where required by applicable law, we disclose a good-faith compensation range that reflects what we reasonably expect to pay at the time of hire for this role. The actual offer may vary based on factors such as job-related skills, experience, education, certifications, and market conditions. For locations without a pay-range disclosure requirement, candidates may still request the pay scale for this role during the process. We do not request or rely on salary history where prohibited by law.
Job Description Disclaimer
This job description is not a comprehensive listing of duties and responsibilities. Duties, responsibilities, and activities may change at any time with or without notice to meet evolving business needs.
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