LEAD VENIPUNCTURE TECH - AOH LDEPARTMENT SUMMARY
Uses technical expertise and training to maintain the overall quality and timeliness of the services rendered. Assists in directing personnel and resources in the most efficient manner. Collaborates with the Laboratory Coordinator & Technical Specialist in all clinical testing areas to ensure the most current specimen collection information is available to the phlebotomy team. Exercises professional judgment to recognize, prioritize, and facilitate workload in an efficient manner. The Lead Venipuncture Technician assumes responsibility and accountability for the staff performing the collection of blood specimens in the outpatient lab and the outlying draw stations.
RESPONSIBILITIES & EXPECTATIONS
Specimen Collection
- Verifies that procedures are current and contain the necessary information for collection of blood specimens by the Venipuncture team members.
- Able to perform all functions/responsibilities of a Venipuncture team member including venipuncture, EKGs, Holter monitors, and nasopharyngeal collections
- Instructs patients in the proper collection procedure for self-collections of certain samples for culturing
Department Operations
- Provides technical information to laboratory “customers” as well as staff and appropriately directs questions to the Assistant Laboratory Manager as indicated
- Communicates technical changes and updates to staff in a timely fashion as indicated
- Travels to off-site draw stations as assigned
- Conducts training, coordinates delegated training, and assists the Assistant Laboratory Manager in on-going training efforts with new and existing personnel
- Recognizes deviations from expected results and completes investigation and follow-up
- Follows the lab and departmental policies and procedures
- Organizes work during heavy workload period and directs staff to areas needing assistance
- Performs competency assessments of venipuncture team
- Coordinates courier schedules and routes in collaboration with the Assistant Laboratory Manager
- Prepares and logs specimens being transported to reference labs
- Processes specimen to ensure the integrity of the sample prior to testing
- Distributes specimens to the appropriate testing area
- Sends Holter Monitor reports to CVC to be read
- Processes billing for Holter Monitors, EKGs, and Miscellaneous tests
- Processes credit requests
- Request new CDMs
- Checks EKG logs and sends to CVC to be read
- EKG matching if order is not in the system
- Troubleshooting EKG issues with other departments
- EKG training and competency for all departments
- Point of contact for DNA collections and processes billing
- Reference Laboratory contact for errors, issues, and credits for send out tests
- Checks pending logs for outdated or duplicate orders
- Assists with validation testing for new tests/changes in the LIS
- Other duties as assigned by the Assistant Laboratory Manager
Quality Assurance
- Investigates Variance Reports (internal, external, Midas) routes in collaboration with the Assistant Laboratory Manager
- Reviews Corrective Action logs and follows-up with staff and/or Laboratory Director as needed
- Participates in process improvement projects
Continuing Education
- Refers to the procedure manual for technical information to aid in decision making
- Reviews procedures annually relative to the scope of practice
- Participates in continuing education
Supplies
- Places lab supply orders to storeroom to maintain adequate level of stock for optimal performance of the venipuncture team
- Communicates supply issues to Laboratory Coordinator
Safety
- Follows Standard Precautions at all times
- Reads and follows Hospital safety and infection control guidelines
- Reads and follows Laboratory safety and infection control guidelines
- Participates in all safety drills as required
- Completes any Laboratory safety education as assigned
- Uses the Tools & Tones for High Reliability in order to promote a culture of safety
Professionalism and Communication
- Accepts responsibilities and maintains an attitude conducive to a cooperative and productive work environment
- Adheres to all organizational policies, procedures, and code of conduct
- Communicates with all persons in a polite and professional manner
- Adheres to the hospital dress code and maintains a professional appearance
- Manages time wisely and seeks assignments when duties are completed
- Seeks opportunities for involvement and participates in hospital-based committees
Personnel
- Follows-up on phlebotomy related errors with the techs involved, forwarding information to the Assistant Laboratory Manager for additional follow-up as indicated
- Ensures that staff follow the hospital/department safety and infection control procedures
- Schedules personnel for daily assignments and makes changes as needed to cover vacations, call-offs and other issues that arise
- Upholds and practices the highest level of professional integrity in all daily work functions, including confidentiality of patient records
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JOB REQUIREMENTS
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- Must be a high school graduate or have a GED certificate
- Must have a current Certified Phlebotomy technician certificate (CPT)
- BALS CPR Certification
- Must be able to multi-task
- Must be able to communicate effectively with peers, management, and other healthcare personnel
- Prior experience required
- Subject to background check and fingerprinting
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or veteran status.
WORKING CONDITIONS:
- Eight to twelve hour shifts; weekends; and off-shifts; or hours as required by the job
- Subject to frequent interruptions and changes in priority of duties throughout the day
- Sitting/standing/moving about during working hours
PHYSICAL REQUIREMENTS ADDENDUM
PURPOSE: To identify specific functions job requirements and work environment factors that could affect job performance.
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PHYSICAL DEMANDS
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Never
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Occasional
10-33%
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Frequent
34-65%
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Continuous
66% of the day
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Remarks
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Lifting
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x
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0-10 lbs
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x
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10-20 lbs
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x
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20-35 lbs
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x
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35-50 lbs
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x
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50-75 lbs
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x
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75-100 lbs
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x
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over 100 lbs
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x
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Forward
Reaching
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x
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Overhead
Reaching
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x
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Standing
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x
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Walking
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x
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Sitting
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x
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Climbing
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x
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Stairs/Ladder
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x
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Bending
Stooping
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x
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Pushing
Pulling
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x
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0-10 lbs
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x
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10-20 lbs
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x
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20-35 lbs
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x
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35-50 lbs
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x
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50-100 lbs
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x
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over 100 lbs
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x
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Grasping/repetitive
sustained
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x
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Fine motor
coordination
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x
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Vision: Near/Far
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x
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Hearing: ordinary
conversation/other
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x
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HAZARDOUS EXPOSURE CATEGORY – Category I

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