MEDICAL ASSISTANT II

CalvertHealth • Prince Frederick, Maryland, United States • 9h ago

MEDICAL ASSISTANT II

JOB DESCRIPTION DETAILS
- Job Summary:
  - Responsible for performing clinical duties assisting clinicians with the examination and treatment of patients under provider supervision in the ambulatory service clinical setting. Duties include: pre-visit chart preparation; assisting providers with procedures/treatments; equipment operation; assisting patients; performing venipuncture (as needed), specimen collection and submission to appropriate laboratory; cleaning and sterilization of instrumentation; maintenance, order and inventory supplies; records and documents in medical record; assists with efficient patient flow; performs administrative clinical support activities; assists with orientation of new staff, mentoring colleagues and supports quality assurance programs.
- Education:
  - High School diploma required; Associates degree or higher preferred
- Registration/Certification/Licensure:
  - Active Basic Life Support certification required, or within 30 days of hire.
  - Completion of an accredited Certified Medical Assistant training program with the credentials of CMA, RMA, NCMA, NRCMA, CCMA or CMAA preferred; EMT acceptable; GNA or CNA considered.
- Experience:
  - Position requires 3-5 years of medical office/direct patient contact experience and use of electronic medical records (required).
  - Intermediate computer and typing skills required
  - Familiarity with medical terminology and EHR required.
  - Phlebotomy and point of care testing experience required.
- Other Requirements:
  - Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and/or any other department requirements.
  - Excellent customer service skills. Must demonstrate compassion, friendliness, courtesy and tactfulness with all patient and caregiver interactions.
  - Strong oral and written communication skills.
  - Must be able to work well, efficiently, and multi-task in a fast-paced setting with a team of providers, office staff, administrators while serving patients and caregivers and be able to effectively engage with extended care teams such as specialists, insurers, and pharmacies.
  - Must be efficient and conscientious in preparing for and delivering medical care.
  - Requires an awareness of patient confidentiality and ability to follow directions well, be engaged and work with minimal guidance.
  - Knowledge of insurance billing procedures and familiarization of medical terminology.
  - Demonstrates will and consistency in performing medical assistant duties at an advanced level.
  - Motivated self-starter, demonstrating a strong ability to use initiative and judgement to identify, analyze and solve problems.
  - Occasional travel to other CHMG office locations as requested.

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