Senior Coordinator, Legacy Donor Experience

Canadian Unicef Committee • Toronto, Ontario, Canada • 2d ago

Impact Starts at UNICEF Canada

JOIN OUR TEAM AS SENIOR COORDINATOR, LEGACY DONOR EXPERIENCE

Are you a natural relationship builder with a passion for meaningful impact? Join UNICEF Canada – one of Canada’s most respected and historic charities – and be part of a high-impact, mission-driven team working across Canada and globally to create a better world for children.

We are seeking a talented individual for the role of Senior Coordinator, Legacy Donor Experience.

Position Details

Position Title	Senior Coordinator, Legacy Donor Experience
Employment Type:	Full-time, Permanent (Vacant – New Role)
Reports to:	Director, Legacy Donor Experience
Direct Reports:	0
Salary Range:	$53,040 to $56,000 per year annually with benefits and 3 weeks paid vacation
Work Location:	Toronto
Work Environment:	UNICEF Canada is moving to a Flexible-Hybrid model that requires team members to attend the office for our anchor days, Tuesdays and Wednesdays, at least each week.

Why UNICEF & UNICEF Canada?

UNICEF is the world’s farthest-reaching humanitarian organization for children. Across 190 countries and territories, and in the world’s toughest places, we provide and advocate for education, health and nutrition services. Protect children from violence and abuse. Bring clean water and sanitation to those in need. Keep them safe from climate change and disease. Serve as the world’s largest provider of vaccines. Before, during and after emergencies, we’re on the ground with life-saving help and hope. The needs of children around the world continue to increase and the role of UNICEF is more important than ever.

UNICEF Canada is one of 32 National Committees (NatComs) located in high-income countries around the world. Our team exists to fundraise for UNICEF’s highest priorities, and to work neutrally with governments and the private sector in Canada and internationally to advance the rights and well-being of children and youth.

As UNICEF Canada prepares to launch a bold new Strategic Plan in 2026, raising funds in support of children around the world will remain a key focus. Be part of this next phase of impact!

The Opportunity

As Senior Coordinator, Legacy Donor Experience, you’ll join a high-performing development team on our Legacy and Planned Giving program – one that inspires generosity today and secures support for generations to come.

Reporting to the Director, Legacy & Planned Giving, you will serve as the central hub for the legacy program, coordinating and administering key activities that touch our donors across the program. You will coordinate event logistics, deploy donor communications, coordinate legacy journeys, and collaborate closely with internal teams to ensure accurate CRM tracking for legacy, back-end mapping, and future automations for journeys. Through strong communication, organization, and cross-team partnerships, you will help drive strategic initiatives and enhance cultivation and stewardship efforts, creating meaningful UNICEF experiences for new and long-time legacy supporters and prospects.

If you’re energized by purpose-driven work and ready to make a difference, we want to meet you!

Key Accountabilities

Donor Experience Operations and CRM (35%)

Coordinate legacy nurture and cultivation journey components in collaboration with Legacy Team, and action all responses
Collaboration with Legacy Team and Business Solutions for deployment of journey communications
Liaise with Manager, Prospect Research and Business Solutions on business rules and processes for CRM coding and tracking for legacy back-end journey and legacy activity mapping
Ensure campaign responses are tracked and actioned by the Team for legacy campaign participation
Create and maintain an interactive and engaging Legacy SharePoint hub for key legacy materials
Participate in team meetings, contribute ideas, and collaborate on shared goals.
Uphold donor ethics and adhere to internal policies and best practices.
Maintain accurate records of donor interactions and activities in CRM

Event Coordination (25%)

Support legacy events with registration platform setup, calendar invites, event invitations and approvals, invitation deployment, Zoom/Teams platform setup
Prepare data segmentation in collaboration with Legacy and Business Solutions teams and organize relationship manager approvals for legacy event invitations
Facilitate deployment of invitations alongside Business Solutions and monitor responses
Ensure CRM tracking is set up and maintained in coordination with Business Solutions team guidelines, tracking RSVPs, attendance, and follow-up for each event
Organize logistics including event thank you’s, name tags, A/V, registration tracking/check-in, materials
Calendarize event briefings for internal team members
Liaise with Prospect Research, where appropriate
Prepare event reports and analytics
Prepare slide deck presentations in support, as needed

Donor Relations & Recognition (25%)

Triage legacy inquiries to appropriate team members
Support on quarterly stewardship activities
Prepare personalized welcome kits for all newly confirmed planned gifts, ensure CRM coding is captured
Facilitate outbound mailings and emails such as Impact Reports, campaign letters, holiday, and special occasion greetings for donors
Support the Legacy Team in capturing donor recognition preferences for both legacy community members and estate donors for inclusion in our annual Impact Report

Estate Administration (15%)

Act as back-up on estate administration, including CRM tracking of specific estate attributes, update contacts and opportunities in each record
Support on digitization of estate files by acting as liaison between legacy team and vendor
Prepare acknowledgement letters, scan and save hardcopy documents
Check mail regularly in-office and direct to Legacy team for follow-up
Fulfillment of executor info kits, personalized greetings and touchpoints around impact

Qualifications

2-3 years of experience in an administrative or project management role
A post-secondary education or equivalent experience with a focus on administration, communications, event management, or fundraising
Proven strong interpersonal skills and ability to collaborate effectively
Results-driven with the ability to work in a fast-paced environment, prioritize, and multi-task with strong organizational skills and follow-through
Strong written and oral communication skills in English
Bilingual (French) candidate an asset
Experience with CRMs (Raiser’s Edge or Salesforce preferred)
Proficiency in MS Office Word, Excel, PowerPoint, and SharePoint.
Dedication to lifelong learning with interest in legacy giving
Superb attention to detail, strong planning, and time management skills.
Experience managing completing priorities and meeting deadlines.
Self-starter, resourceful, and ability to work unsupervised in a professional manner
Respectful of the sensitive nature of our work and adherence to privacy and confidentiality policies.
Optimistic, supportive, and collaborative in spirit.
Knowledge of and interest in UNICEF’s mission and values.
Commitment to respect and inclusiveness.
Some local and regional travel may be required for in-person donor meetings and events.

An Employer of Choice: What We Offer

UNICEF Canada is where diverse talent & passion come together to create extraordinary impact for every child. We are committed to being an employer of choice and building a culture that is inclusive, ambitious, compassionate, and high impact.

Members of the UNICEF Canada team have access to the following employee benefits:

A ROBUST COMPENSATION PACKAGE	Extended Health/Dental benefits, Healthcare Spending Account, and Wellness Account Life, AD&D, & Long-Term disability insurance coverage Employer match contributions (5%) to a Group Pension Plan Access to parental leave top-up
A COMMITMENT TO WELLNESS	Flexible-hybrid work environment to support the work-life integration needs of our team Minimum 3 weeks of annual vacation (increases with time served) & 1 additional day per year of service (max 30) 10 paid sick days & 2 personal days 9 to 11 employee wellness days – an additional series of pre-set days off, given annually to further extend long weekends Discounted rate for a GoodLife gym membership Access to an Employee and Family Assistance Program
A CULTURE OF LEARNING & GROWTH	Access to a comprehensive global learning platform with over 1600 courses, webinars & resources Internal leadership development, training, & mentorship programs that integrate Anti-Racism and diversity, equity and inclusion principles Opportunities to access both local & global stretch assignments
AN INCLUSIVE & PURPOSE-DRIVEN WORKPLACE	Centrally located head office in mid-town Toronto with satellite offices in Calgary & Montreal Easily accessed by public transit and a short walk from several parking locations Inclusive & accessible co-working and meeting spaces designed to foster purpose at every turn and accommodate the diverse needs of employees
A CHANCE TO DO MEANINGFUL & LIFE-CHANGING WORK	Under the leadership of a dynamic, accomplished, and experienced executive leadership team, you’ll be part of a diverse & talented Canada team committed to creating meaningful impact while fostering an inclusive and supportive work environment. You’ll join a global UNICEF family with a shared commitment to impact the lives of children

Our Commitment to Inclusive Workplaces & Recruitment

UNICEF Canada is an inclusive workplace and is committed to championing diversity, equity, inclusion and accessibility. Requests for accommodation can be made at any stage of the recruitment process.

At UNICEF Canada, we believe strongly in personal connections and our hiring process is entirely human-driven. We do not use AI or automated systems to review applications or conduct interviews. Each candidate is evaluated by our experienced team to ensure fair and thoughtful hiring experience.

How to Apply

Please submit your resume and cover letter as one document to careers@unicef.ca by 11:59 PM EST on Friday, June 5, 2026. Please referenceSenior Coordinator, Legacy Donor Experience in the subject heading.

UNICEF Canada thanks all applicants for their interest in this opportunity, however, only those selected for an interview will be contacted. Consistent with our Child Safeguarding Policy, all successful candidates must receive clearance by a police background check (including a vulnerable sector screen).

Compensation details: 53040-56000 Yearly Salary