Vendor Account Manager Vendor Account Manager
Location: Sacramento, CA (95826)
Work Model: Hybrid (2 days/week in office)
About the Role
We're looking for a relationship-driven and analytical Vendor Account Manager to support and grow a portfolio of vendor partners in a fast-paced eCommerce environment.
In this role, you'll own day-to-day account performance, identify growth opportunities, and collaborate cross-functionally to improve profitability, merchandising, and overall brand presence.
This is a great opportunity for someone early in their account management career who enjoys working with data, building relationships, and driving measurable business results.
What You'll Do:
- Manage Vendor Relationships: Serve as the primary point of contact for assigned vendors, building strong partnerships and ensuring alignment on goals and performance
- Drive Account Performance: Monitor KPIs, analyze trends, and recommend strategies to improve sales, profitability, and operational efficiency
- Optimize eCommerce Execution: Ensure accurate and compelling product listings, pricing, inventory, and brand presentation across platforms
- Identify Growth Opportunities: Spot gaps and opportunities in product assortment, pricing, and promotions to expand vendor performance
- Problem Solve Proactively: Address account issues quickly and collaborate with internal teams (marketing, merchandising, operations) to resolve them
- Lead Projects & Initiatives: Support vendor onboarding, site audits, competitive analysis, and cross-functional projects from start to finish
- Leverage Data & Reporting: Use reporting tools and spreadsheets to track performance, measure success, and inform decisions
What We're Looking For:
- Strong communication and relationship-building skills
- Analytical mindset with attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Problem-solving and critical thinking skills
- Comfort working cross-functionally with teams like marketing, finance, and merchandising
- Negotiation or influencing experience is a plus
Qualifications:
- Bachelor's degree in Business, Marketing, Merchandising, or related field (or equivalent experience) preferred
- 1–3 years of experience in eCommerce, retail, merchandising, buying, or account management
- Experience working with data, reporting, or product information
- Familiarity with eCommerce fundamentals (pricing, promotions, merchandising, conversion optimization)
- Experience with tools like Excel, PowerBI, Google Analytics, or PIM systems is a plus
- Ability to travel and work weekends/holidays as needed
Compensation & Benefits:
- Salary: $75,000 – $86,000 annually
- PPO Medical (including $0 deductible / $0 out-of-pocket plan options)
- Dental, Vision, Life Insurance and other voluntary benefits available
- 401(k) with company match
- Paid Time Off + Paid Holidays
- Hybrid work flexibility
Compensation details: 75000-86000 Yearly Salary
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