Basic Purpose and Function:
Independently perform quality-related functions within the Quality Department. Maintain and monitor quality systems, including document control, change control, CAPA (Corrective and Preventive Actions), internal audits, and complaint handling.
Job Responsibilities:
· Manages the review cycle of customer complaints and CAPA’s
· Lead internal audit program
· Assist in the development, revision, and control of Standard Operating Procedures (SOPs) and other controlled documents.
· Identify training needs and conduct Quality Assurance-related training to associates in tandem with the Quality Manager
· Facilitate the nonconformance process and ensure timely investigation, root cause analysis, and resolution.
· Supports the maintenance and upkeep of the Quality Management System
· Support performance metrics system for continual improvement
· Assist with inspections, document reviews, and data entry when additional support is required to maintain production or quality timelines
Other Responsibilities:
· Responsible for adhering to the quality system and good manufacturing procedures
· Must be able to communicate effectively with the supervisor and co-workers to provide and receive directions
· Demonstrate good time management skills independent of supervision
· Maintain timely and regular attendance per company policy
· Performs other duties as assigned

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