Position Summary
The Assistant Director of Information Technology reports directly to the Vice President of Academic Affairs. The IT Assistant Director is responsible for the day-to-day activities of the IT department of the College and is responsible for the IT budget. The Assistant Director of Information Technology develops and articulates the technology strategic plan, providing integral technical support to faculty, staff, and community in areas including the student information system (CAMS), educational systems and equipment and other technical support as required. Responsibilities include systems support, help desk support, and academic software assistance. The Assistant Director of Information Technology will act as the liaison with all Aultman affiliates and will coordinate joint activities as related to the College. The Assistant Director of Information Technology also participates in the planning, implementation, and evaluation of policies and resources related to technology, systems, and software that conform to the Aultman Health System (AHS) IT standards.
Department Summary
The Assistant Director of IT oversees the planning, implementation, and evaluation of policies and resources related to technology, systems, and software that conform to the Aultman Health System (AHS) IT standards.
Qualifications
• Bachelor’s degree or higher in information technology, computer science or other related field (instructional design, instructional technology) or 8 to 10 years IT experience in related field
• Experience in Microsoft technologies including Windows Operating System troubleshooting, and Office related products, HTML, on-line applications, social networking, and SQL (preferred)
• Experience in the management and leadership of a team
• Knowledge in internet communications technologies (email, Web, blogs, etc.)
• Experience in instructional technology preferred; commitment to improving education processes
Department Qualifications
Skills
• Strong organizational skills necessary to effectively plan, organize, and prioritize work assignments to meet established deadlines
• Strong interpersonal, communication and project management skills required
• Exercise independent judgment and initiative with little supervision
• Work both independently and collaboratively on multiple projects and tasks.
• Possess knowledge of principles and practices in educational technology support.
Department Skills
Responsibilities & Expectations
• Strategic Plan
• Develop and recommend a short-term and long-term technology plan in relation to the College’s vision and strategic plan
• Recommend resources and options to enhance the College’s mission
• Academic Technology Support
• Serve as a consultant and liaison for faculty and staff who develop and use technology[1]based instructional tools
• Assist with the system administration of instructional technology tools such as the College’s learning management system
• Oversee the testing, maintenance, and upgrading of a variety of hardware and operation software systems
• Assistant with the development of blended/hybrid educational programs
• Oversee the provision of training and support to faculty in the use of technical teaching devices
• Student Information System (SONIS)
• Provide support to faculty and staff on the SONIS system
• Update the SONIS system with new releases and updates as scheduled
• Work closely with the director responsible for SONIS to develop reports and processes as needed to support College operations
• Recommend processes and procedures to move towards a paperless environment
• Support and assist in expanding the functionalities of SONIS
• Function within the Educational Environment
• Actively support the College Mission and Values
• Treat all persons with compassion, care, courtesy, and respect
• Respect privacy/dignity of others
• Communicate effectively (verbal, nonverbal, and electronic)
• Perform as a team member
• Customer Service
• Provide College information to prospective students in a timely fashion
• Deal with difficult situations effectively
• Project a professional image in attire, appearance, and behavior
• Complete other duties as assigned
• Work closely with AHS main campus IT teams to build strong working relationships
• Strong vendor management and negotiating skills
Working Conditions
• Working conditions in office areas are good.
• Moderate levels of noise and constant interruption exist.
• Position requires much mental activity, study, reading and decision making.
• Occasional irregular hours
• Provide timely response to externally/internally imposed conditions and deadlines.
• Location of work is primarily onsite with hybrid days permitted.
