Collections Specialist - Remote
As a Collections Specialist at Valleywise Health, you’ll do more than just manage accounts receivable—you’ll be a vital bridge between our world-class medical care and the patients we serve.
In this role, you’ll take ownership of the self-pay journey, helping patients navigate their outstanding balances with empathy and professionalism. Working under the guidance of our Credit and Collections leadership, you will protect the hospital’s financial health by securing payments and establishing sustainable arrangements that work for everyone.
We’re looking for a detail-oriented communicator who can balance firm collection goals with a "patient-first" service mindset.
If you’re ready to combine financial savvy with meaningful impact, join us today!
Why You’ll Love Working With Us:
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Professional Growth: Valleywise Health is the largest teaching hospital in the valley. Opportunities exist for continuing education, advanced certifications, and exposure to the latest technologies.
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Supportive, Specialized Team: Join a warm, highly skilled group of physicians, nurses, and healthcare professionals dedicated to excellence in healthcare.
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Competitive Benefits: Robust compensation, 100% matched Pension retirement plan, comprehensive health coverage, paid time off, and more.
Hourly Pay Range: $16.87 - $24.88
This is a REMOTE work-from-home opportunity.
Qualifications
Education:
Experience:
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Must have a minimum of one (1) year of progressively responsible billing and/or collections experience demonstrating a strong understanding of the required knowledge, skills, and abilities.
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Prefer experience in a hospital setting.
Knowledge, Skills, and Abilities:
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Must understand the content of the billing and services that the hospital offers and bills.
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Prefer knowledge of managed care contracts, commercial, work comp, government, and self-pay collections.
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Must be able to communicate effectively with the patients, and any other outside agency either verbally and/or written.
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Must have an understanding of healthcare billing guidelines.
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Needs organizational, time management, and analytical skills.
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Need system knowledge of HIS systems, Excel, Word, and Access database.
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Requires the ability to read, write, and speak effectively in English.
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