Position Summary-WA County Positon
The Residential Manager ensures the effective delivery of 24-hour residential services to individuals with intellectual and developmental disabilities (I/DD). This role oversees daily program operations, staff supervision, individual support planning, and compliance with state and agency standards. The Residential Manager promotes person-centered care, fosters independence, and upholds the mission and values of Edwards Center, Inc.
Key Responsibilities
🏥 Medical Procedures
- Oversee and ensure accurate administration of medications and medical treatments.
- Train staff on medication administration procedures, including the three-point check process.
- Maintain and document Medication Administration Records (MARs) daily.
- Coordinate and document all medical appointments and follow-up actions.
- Ensure secure storage and cleanliness of all medication areas.
- Manage medication orders, returns, and cycle reviews.
- Maintain medical documentation (PCRs, Professional Consultation Summaries, etc.).
- Comply with pharmacy, nursing, and state regulations.
- Request specialized consultations as needed.
⚠️ Safety Procedures
- Follow emergency contact and on-duty procedures.
- Conduct and document evacuation drills and safety inspections.
- Report hazardous conditions and ensure corrective actions are taken.
- Adhere to blood-borne pathogen and hazard communication protocols.
- Train and model safe lifting and equipment-use techniques.
- Oversee completion of Health & Safety Checklists and incident reporting (SAIF).
- Promote transportation and vehicle safety compliance.
🧭 Individual Support Plans (ISP)
- Develop and implement Individual Support Plans (ISPs) for residents.
- Maintain and update Safety Plans, Financial Plans, and individual Protocols.
- Train staff in ISP procedures and ensure compliance with Oregon Administrative Rules (OARs).
- Monitor and document resident progress toward goals and outcomes.
- Plan recreational and community-based activities that align with individual interests.
- Facilitate staff input for Person-Centered Information Sheets and data collection.
💬 Leadership, Communication & Messaging
- Communicate respectfully and effectively with staff, residents, families, and community members.
- Model professionalism, empathy, and accountability in all interactions.
- Provide supervision, coaching, and feedback to staff.
- Foster teamwork, inclusion, and open communication across the program.
- Encourage professional development and recognize emerging leaders among staff.
- Resolve conflicts constructively and uphold Edwards Center’s values.
- Disseminate organizational updates and policy information clearly and promptly.
🧹 Other Job Functions
- Ensure daily cleaning schedules and maintenance standards are met.
- Support residents’ independence in personal care, hygiene, and daily routines.
- Maintain accurate documentation of GERs, attendance, and finances.
- Oversee residents’ dietary and health requirements.
- Manage resident and program finances in compliance with agency policy.
- Facilitate regular staff meetings and maintain meeting minutes.
- Manage staff schedules, verify timesheets, and ensure payroll accuracy.
- Address staff performance issues and collaborate with HR on evaluations.
- Maintain annual emergency preparedness and training plans.
- Monitor budgets and monthly expenditures to ensure fiscal responsibility.
- Participate in Residential Services management meetings and agency initiatives.
🎓 Required Training & Compliance
- Maintain certifications in OIS, CPR/First Aid, and Blood-Borne Pathogens.
- Attend all mandatory and in-service training sessions punctually.
- Adhere to mandatory abuse reporting, HIPAA, and confidentiality standards.
- Uphold Edwards Center’s non-discrimination, diversity, and inclusion policies.
🧠 Cognitive, Physical & Professional Demands
- Move frequently throughout facilities and assist residents as needed.
- Lift and transfer individuals and equipment safely.
- Perform light to moderate physical activity, including bending and reaching.
- Maintain composure in emergencies and high-stress situations.
- Demonstrate strong decision-making, organization, and documentation skills.
Work Environment
Work is performed primarily in residential settings, both indoors and outdoors. The position may require flexible scheduling, including evenings, weekends, and on-call coverage, to ensure continuity of care and supervision.
Qualifications
- High school diploma or equivalent (college coursework in human services or management preferred).
- Minimum of two years of experience in residential or human services settings; supervisory experience preferred.
- Valid Oregon driver’s license, an insurable driving record, and no fewer than 7 years of driving experience.
- Proficiency in documentation and computer-based recordkeeping systems.
- Strong interpersonal and leadership abilities aligned with Edwards Center’s mission.
