About Honor Indemnity Holdings
Honor Indemnity Holdings (HIH) is the risk management and insurance arm of the Honor Network — a family of 20+ independently operated construction, infrastructure, and services companies based in Louisiana. HIH manages insurance allocation, claims oversight, and safety accountability across the network, and is actively building toward a captive insurance structure.
This is a foundational hire. The person we bring in will own the claims function from the ground up — and for the right candidate, this role has a long runway. As HIH matures, we see a clear path toward building a third-party claims management operation around this position and the leader who grows into it.
Role Overview
The Claims Manager is a hands-on, independent operator who owns the full lifecycle of claims across workers' compensation, property, auto, and third-party liability lines. You will be the primary point of contact for injured employees, carriers, TPAs, attorneys, and medical providers — moving claims from first notice through final resolution with speed, accuracy, and professionalism.
You will also work closely with our Safety team, translating claim trends into operational intelligence that sharpens proactive safety programs across the network.
Key Responsibilities
Workers' Compensation
- Manage WC claims from first report of injury through full resolution — coordinating immediate employee care, medical management, return-to-work, and final settlement
- Serve as the primary liaison between injured workers, treating physicians, TPAs, and carriers
- Monitor indemnity and medical reserves; flag exposures and escalate to legal when appropriate
- Ensure compliance with Louisiana WC statutes and reporting requirements across all network entities
Property & Auto — First-Party Recovery
- Manage property and auto claims filed against HIH carriers to recoup losses from equipment damage, vehicle collisions, and site incidents
- Gather documentation, coordinate with adjusters, and drive timely settlements that accurately reflect our actual costs
- Track open claims and outstanding recoveries; push against carrier delays and underpayments
Third-Party Liability — Auto & Property Damage
- Adjust and settle third-party claims where HIH companies are alleged to have caused property or auto damage
- Evaluate liability quickly, negotiate fair settlements, and resolve claims before they escalate to litigation
- Work with defense counsel on contested matters; manage litigation spend and settlement authority
Safety Team Support & Trend Analysis
- Pull and analyze claim trends — frequency, severity, cause of loss, department, jobsite — on a regular cadence
- Compare claim patterns against proactive safety data (near-misses, inspections, behavioral observations) to identify gaps and emerging risks
- Provide the Safety team with actionable feedback on where exposures are generating claims and where to focus next
- Participate in post-incident reviews and contribute to root cause analysis
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