Food Service Worker
What You’ll Do
As a Food Service Worker II, you will be part of a team dedicated to providing high-quality meals and exceptional service to patients, staff, and visitors. You’ll support daily food service operations, food preparation, and sanitation standards to ensure a safe, efficient, and positive dining experience. In this role, you will:
- Arrive to work on time, follow scheduled breaks, and maintain accurate timekeeping in accordance with Time & Attendance policies.
- Follow all departmental policies, including dress code, phone usage, and appropriate computer use.
- Stay informed by reading emails, menu notes, meeting minutes, and other communication.
- Maintain a clean, safe, and organized work area following infection control and safety guidelines.
- Monitor, complete, and document assigned temperature checks and scheduled cleaning tasks.
- Properly use all food service equipment and tools.
- Prepare food following posted menus, standardized recipes, and portion control guidelines.
- Support the department’s quality program, ensuring menu availability and consistency for patients.
- Follow the daily Work Sheet assigned for your role.
- Demonstrate leadership skills when needed, such as giving feedback, adapting to schedule changes, and assisting with performance improvement efforts.
- Forecast food needs accurately and help reduce waste, including proper use of leftovers.
- Perform all other duties as assigned to support food service operations.
What We’re Looking For
We’re seeking a dependable and motivated team member who values quality, safety, and great customer service. The ideal candidate is detail-oriented, comfortable in a fast-paced environment, and committed to contributing to a positive dining experience for all.
Required Education
- High School Diploma or GED
Preferred Education
Licenses & Certifications
- Preferred: ServeSafe Certification
Required Experience
- Experience with cooking and food handling
Preferred Experience
- Additional food service or institutional kitchen experience (not required)
About Cass Health
Cass Health is a thriving, independent rural health system in southwest Iowa. We proudly serve more than 40,000 unique patients each year and support over 150,000 outpatient encounters across our hospital and four rural health clinics. Our team includes nearly 500 employees, more than 80 providers, and over 100 volunteers—making us the largest employer in Cass County and one of the largest Critical Access Hospitals in Iowa.
We’ve earned consistent recognition for excellence, including:
- Top 100 Critical Access Hospital every year since 2017
- Top 20 Critical Access Hospital every year since 2021
- Top Iowa Workplace for more than a decade
- HFMA MAP Award Winner for Revenue Cycle Performance (2021)
Cass Health provides a comprehensive range of services including primary care, surgical specialties, bariatrics, OB/GYN, orthopedics, oncology, ENT, eye care, and regional maternal health outreach.
Cass Health Benefits
We offer an excellent benefits package designed to support your well‑being and professional growth, including:
- Medical and dental insurance
- Employer‑paid life insurance
- Long‑term disability
- Participation in IPERS
- Optional 403(b) retirement plan
- Generous paid time off
- Short‑term disability benefits
- Tuition reimbursement and professional development opportunities
