Level up your leadership skills and Wraparound children and families.
Amanecer is searching for a Program Manager to lead our Wraparound team in Los Angeles, CA!
TITLE: Program Manager
FLSA: Exempt
SALARY and BENEFITS: $78,750-$84,250 depending on BBS licensure status
- Amanecer Professional Development Stipend!
- Hybrid remote scheduling opportunities
- Generous Paid Holiday
- Employee Assistance Program
- Employee Recognition Program
- Paid Time Off & Paid Sick Days
- 401(k) Retirement Plan
- Medical, Dental, and Vision for Spouse/Domestic Partner & Children to age 26
- Tuition Reimbursement for qualifying degrees
- Mileage Reimbursement for qualifying roles
- Additional and voluntary benefits for added peace of mind
LOCATION: SPA 4 and 6. Offices on 1200 Wilshire Blvd, Los Angeles and 3680 E Imperial Highway, Lynwood. As the Wraparound Program Manager, you will have teams in both SPAs and would support them in-person and virtually as needed.
HYBRID REMOTE
Wraparound is field-based but still offers work-from-home week-to-week!
- telehealth and in-person appointments/meetings in the field and in the office
- available to work during general office hours
- participate in the on-call rotation as scheduled
- Program Managers/supervisors also rotate closing the office as scheduled. (minimum one day per week based on coverage needs.)
ABOUT AMANECER
Amanecer empowers low-income kids, adults, and domestic abuse survivors to overcome historical barriers and significant life challenges through community-responsive, comprehensive mental health, psychiatric, and case management services. In Spanish, Amanecer roughly translates to "New Beginning." Since 1975, we have provided hundreds of thousands of New Beginnings.
ABOUT WRAPAROUND AT AMANECER
Wraparound is one of many programs at Amanecer, offering child-focused, family-centered mental health services based on strength and needs. There are 10 principals to Wraparound: Family Voice and Choice, Team Based, Natural Supports, Collaboration, Community Based, Culturally Competent, Individualized Strength based, Persistence, and Outcome Based. We work with our Therapists, Parent Partners, Child and Family Specialists, and Facilitators to create strategies to support families and track progress.
WHAT MAKES YOU A GREAT PROGRAM MANAGER?
- You are a California BBS licensed or license-eligible clinician (3,000 BBS-approved hours) and are able and willing to obtain LPS certification.
- You have Wraparound or intensive field-based experience serving children, youth, and families with complex needs.
- You bring clinical leadership experience and familiarity with the public mental health system, including DMH requirements.
- You understand the tenants of trauma-informed care and are committed to culturally responsive, strengths-based, community-focused work.
HOW WILL YOU MAKE AN IMPACT?
As the Program Manager, you will provide quality, mission-driven operational leadership to the Wraparound team serving children, youth, and families with complex needs. You will translate CPLC and Amanecer's core values, program requirements, and evidence-based practices into culturally responsive, community-driven services that promote the 10 principles of Wraparound. Working in close partnership with other managers, directors and compliance teams, you will ensure program integrity and sustainability, driving measurable outcomes for contractual and budget obligations.
In this role, you will directly oversee a Program Supervisor while providing direct/indirect leadership to a multidisciplinary team of clinicians and family support staff, strengthening supervisory capacity, ensuring crisis readiness, empowering staff growth, and owning the work of creating a trauma-informed, collaborative, and accountable team culture.
More importantly, you will be an integral part of an organization providing "New Beginnings" to children and families.
PRIMARY DUTIES AND ESSENTIAL FUNCTIONS
Work collaboratively with other Program Managers and Program Directors to assign cases.
Monitor staff caseloads to meet the agency service delivery expectations. This includes collaborating with the Intake Department in triaging and assigning cases and data collection.
If the program manager is two years post licensed, they will provide clinical supervision to BBS registered interns.
If the program manager is licensed eligible or under two years post licensed, they will work in close collaboration with a Clinical Supervisor to ensure continual support is provided to clinical staff, while adhering to BBS standards.
Must become Lanterman-Petris-Short (LPS) trained and certified by Los Angeles County Department of Mental Health (LACDMH) within first 90-120 days of employment as a manager.
If licensed eligible, program manager must obtain licensure within the first 90-120 days of employment to be LPS trained and certified.
Participate on the on-call crisis rotation schedule, which also includes the LPS rotation.
Monitor referrals of cases for psychiatric consultation.
Work collaboratively with Quality Assurance and Program Directors to ensure outcome measures are completed and data entry inputted, etc.
Ensure staff are trained in fidelity to the EBP models, including clinical issues related to outcome measures and documentation.
Provide training on procedures and documentation when needed in collaboration with the Clinical Training Manager.
Monitor quality assurance and compliance and DMH standards and procedures.
Responsible for ensuring that program is meeting budget targets.
Responsible for hiring, training, supervising, and continuous evaluation of direct reports.
Ensure staff adheres to all agency policies and procedures, working collaboratively with Directors and HR when addressing performance issues.
Participate in all required meetings and activities, utilization reviews, quality assurance staff meetings, case conferences, Program Director meetings, etc.
Responsible for closing clinic, as required.
(Per Program): As needed, step in to provide transportation to clients during shortages in coverage, pick up or transport supplies/donations/equipment in the community, and/or meet clients and partners in the community.
Other duties as assigned by supervisor to meet programmatic, departmental and agency needs.
MINIMUM QUALIFICATIONS AND COMPETENCIES
Master’s degree in psychology, social work, marriage and family therapy, counseling, or related field required.
Licensed in the State of California as LCSW/LMFT/LPCC or Licensed Eligible with BBS registration.
If licensed eligible, must obtain licensure within first 90-120 days of employment.
Two (2) years post license experience and able to provide clinical supervision highly preferred.
One (1) year supervisory experience preferred.
Bilingual Spanish Speaking preferred.
CA driver’s license with the ability to travel as often as needed to maintain quality programs.
Other Requirements:
Knowledge of public mental health system (LACDMH preferred).
Interest and commitment to working with multi-ethnic, multi-cultural, low-income populations.
Proven interpersonal and supervisory skills.
Demonstrated written and verbal communication skills.
Excellent documentation and clinical skills.
Proven ability to follow-up and meet deadlines.
Excellent initiative, flexibility, and stress-management in handling the demands of leadership.
Ability to multi-task, prioritize, and delegate in order to balance the many responsibilities, and address the various issues, that a manager faces during the workday.
Proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook, especially Microsoft teams).
Ready to lead a team empowering better tomorrows? Apply today!
Chicanos Por La Causa, Inc. is an Equal Opportunity Employer.
CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement. Learn more by visiting https://www.eeoc.gov/poster
California Residents: Chicanos Por La Causa, Inc and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage.
