Room Attendant

Winston Hospitality, Inc. • San Antonio, Texas, United States • 18h ago

Position Summary:

The Room Attendant is responsible for maintaining a clean, sanitary, and welcoming environment for hotel guests. This role plays a critical part in overall guest satisfaction and requires a strong attention to detail, a high level of energy, and a commitment to quality standards. This is a physically demanding position that involves continuous movement, lifting, bending, and standing for extended periods. While this role can be challenging, we are committed to training and developing the right individuals who are motivated and eager to learn.

Key Responsibilities

· Clean and service assigned guest rooms in accordance with hotel standards

· Change linens, make beds, and replenish guest amenities

· Clean bathrooms, vacuum floors, dust surfaces, and remove trash

· Report maintenance issues or safety hazards promptly

· Ensure all rooms meet cleanliness and inspection standards prior to guest arrival

· Follow all safety and sanitation guidelines, including proper use of cleaning chemicals

· Maintain housekeeping carts and storage areas in an organized manner

· Provide courteous and professional service when interacting with guests

Qualifications & Requirements

· Previous hotel or housekeeping experience preferred, but not required

· Willingness to learn and take direction; training will be provided

· Open availability, including mornings, evenings, weekends, and holidays is required

· Prompt and regular attendance is required

· Flexibility to work varying schedules based on business needs

· Ability to work in a fast-paced, high-demand environment

· Strong work ethic and reliability

· Ability to lift, carry, push, and pull up to 40 pounds

· Ability to stand, walk, bend, and perform repetitive motions throughout the shift

· Ability to maintain a positive, friendly demeanor when engaging with guests, demonstrate a readiness to assist with their needs, and seek support from leadership when appropriate.

Core Competencies

· Attention to Detail: Consistently delivers thorough and accurate work

· Reliability: Demonstrates dependability and strong work ethic

· Guest Focus: Understands the importance of cleanliness in guest satisfaction

· Team Collaboration: Works effectively with supervisors and peers

· Adaptability: Handles changing priorities and workload demands

Work Environment

· Fast-paced hospitality setting

· Exposure to cleaning chemicals (with proper training and PPE provided)

· Frequent interaction with team members and occasional guest contact